Trends in Enterprise Adoption of MDM Features and Capabilities 2017-11-22T14:24:43+00:00

Trends in Enterprise Adoption of MDM Features and Capabilities

Trends in Enterprise Adoption of MDM Features and Capabilities

ABSTRACT

Most mobile device management (MDM) platforms contain dozens, if not hundreds, of features and capabilities. Too often, though, the enterprise telecom management department overlooks a number of these functions amid daily work demands. However, taking the time to study areas of potential oversight should pay off by generating more efficiencies, staff productivity and overall value to the business. This report from AOTMP’s MDM Research Practice will help enterprises gauge the maturity of their adoption of MDM features and capabilities. It further will educate vendors about which areas of MDM enterprises should be exploiting to greater effect.

OBJECTIVES

  1. Analyze how enterprises are using MDM
  2. Discuss which features and capabilities are used the most and the least
  3. Evaluate how using the MDM platform to its fullest potential impacts telecom management efficiency

AUDIENCE – ENTERPRISES

  • Telecom/IT (CIO, Vice Presidents, Directors and Other Professionals) – Impact on strategy, budget, center of business excellence, risk management
  • Finance (CFO, Vice Presidents, Directors and Other Professionals) – Impact on budget strategy, forecasting and protection
  • Sourcing & Procurement (CPO, Vice Presidents, Directors and Other Professionals) – Impact on vendor selection and vendor management

AUDIENCE – MDM Vendors (Software)

  • Executive – Impact on strategy, revenue, market share
  • Marketing (CMO, Vice Presidents, Directors and Other Professionals) – Impact on messaging, brand reputation, customer acquisition
  • Service Delivery (Vice Presidents, Directors and Other Professionals) – Impact on service delivery, quality, customer satisfaction
  • Sales/Business Development (CSO, Vice Presidents, Directors and Other Professionals) – Impact on sales, customer acquisition
  • Product Development (CPO, Vice Presidents, Directors and Other Professionals) – Impact on solution design, enhancements