How Telecom and IT Vendors Impact the Business and Why it Matters

How Telecom and IT Vendors Impact the Business and Why it Matters

Telecom and IT vendors can significantly influence the bottom line of the organizations they serve. How? By providing the appropriate products and services that empower communications, and by delivering those products and services in a proficient and effective manner. When this happens, vendors contribute to enterprises’ technical, financial and operational efficiencies and create positive business outcomes. This level of reach and influence puts the onus on organizations to ensure they understand how and why their telecom/IT vendors make the difference between success and disappointment. Everyone within the enterprise telecom management group and in leadership roles will want to read this report from AOTMP’s Telecom Management Ecosystem Research Practice to gain deeper insight into this critical topic. In addition, telecom and IT vendors will want to study it to review their practices to ensure they are providing maximum business value to their customers.


Scott is heavily involved in AOTMP’s Performance Scoring and Research teams. In his role, he helps organizations understand their current financial, operational and technical efficiency position relative to industry peers in order to identify areas of strength and opportunity.

He also serves as subject matter expert and consultant for AOTMP’s Research & Advisory solution, helping both enterprises and vendors  confront and mitigate the challenges that exist within their organizations while improving understanding of fixed and mobile telecom management trends that drive the industry. With over 20 years of telecom and IT management industry experience, Scott has authored numerous publications and served as a featured presenter in many speaking engagements within the practice of fixed and mobile telecom management.

2018-02-04T18:32:37+00:00 September 18th, 2017|Categories: Published, Research Agenda|Tags: |