INDIANAPOLIS, August 27, 2014—TeleManagement Technologies has entered the final phase of the AOTMP Efficiency First® Vendor Solution Certification Program, it was announced today.
The AOTMP Program Management team has been on premise at TTI headquarters in Walnut Creek, California, to conduct the capabilities discovery benchmarking segment of the certification. Included is gathering performance information in the areas of: business model, solutions, implementation, account maintenance, quality assurance and performance.
Hollie Venegas, VP of Customer Care, is pleased with the results so far and anticipates the remainder of the process to move smoothly. “We at TTI are proud of our longevity in this industry and of our track record for going beyond the essentials to provide our clients with the best in technology, business process and service,” Ms. Venegas said. “We welcome our colleagues at AOTMP and are confident that TTI will do well and complete all phases of the certification with high standing,” she added.
TeleManagement Technologies’ participation in the Efficiency First® Vendor Solution Certification Program serves as an outward symbol of its commitment to excellence and desire to provide an unparalleled solution to both clients and the marketplace.
“We are pleased with the progress of the certification and look forward to the final stages of the process,” said Mike Williams, CEO and President of TTI. “Today, more than ever, it is important for providers of services and products in this market space to embrace best practices and to make sure that they are passing along the highest quality services and support to their clients,” he added.
ABOUT TELEMANAGEMENT TECHNOLOGIES, INC.
TeleManagement Technologies, Incorporated (TTI) provides telemanagement software solutions designed to effectively track, integrate, manage and protect an organization’s information technology resources. TTI’s TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more. WinCall® call accounting software solution tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI’s experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their telecom expenses. Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit www.telmantec.com.
Working with enterprises, small to medium businesses, public sector organizations and their telecom vendors, AOTMP drives efficiency, performance and productivity in fixed and mobile telecom environments while transforming this spend category from an operating expense into a strategic asset used to drive business results.