INDIANAPOLIS, December 17, 2014—AOTMP is pleased to announce that TeleManagement Technologies, Inc., a telecom expense management company, was awarded Efficiency First® Solution Certification. During the extensive Efficiency First® Solution Certification program, the alignment of TeleManagement Technologies, Inc.’s fixed and mobile telecom expense management services was evaluated and certified against stringent Efficiency First® Framework principles. TTI was also evaluated and scored on performance and client experience.
AOTMP identified several notable strengths, including strong account management, comprehensive reporting, impressive call accounting with its WinCall® solution and TEM technology with the WinBill® solution, and strong managed services capabilities; all of which illustrate TTI’s commitment to providing high quality services for its clients. Throughout the Efficiency First® Solution certification program, customers rated TTI high in several performance satisfaction categories, and identified operational and financial gains as a result of the business relationship. TeleManagement Technologies Inc.’s certification serves as recognition that they are a leader in telecom expense management with a strong commitment to drive performance and deliver excellent service to its clients.
“AOTMP commends TeleManagement Technologies Inc. on its certification,” said Timothy C Colwell, SVP Efficiency First® Adoption. “TTI’s solution capabilities are certified for alignment with twenty-nine Efficiency First® Framework Model principles supporting fixed and mobile telecom management, and its dedication to delivering telecom management results for its customers coupled with a strong commitment to creating quality customer experience are at the foundation of how TTI earned certification.”
“First of all, kudos to our team for earning a near-perfect score in every category. The process is a rigorous one, but well worth the effort. TTI is 100% committed to client satisfaction, and the certification process findings support that commitment,” said TTI’s CEO Mike Williams. “We are honored to be AOTMP Efficiency First® Solution Certified and look forward to continuing to provide superior solutions with our WinBill® and WinCall® products, along with the high level of customer collaboration and support for which our team has been recognized.”
To view a complete list of Efficiency First® Solution Certified Vendors, please visit efficiencyfirstdirectory.com.
ABOUT TELEMANAGEMENT TECHNOLOGIES, INC.
TeleManagement Technologies, Incorporated (TTI) provides telemanagement software solutions designed to effectively track, integrate, manage and protect an organization’s information technology resources. TTI’s TEM solution, WinBill®, has developed a reputation for an impressive ROI, with clients reporting savings of 300% or more. WinCall® call accounting software solution tracks all domestic and international locations regardless of PBX type (analog, digital, VoIP) to facilitate internal bill back, identify PBX toll fraud and increase employee productivity. Extensive reporting capabilities are also included for planning purposes. TTI’s experienced, responsive support team helps keep CFOs and IT/Telecom departments in total control of their telecom expenses. Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit telmantec.com.
Working with enterprises, small to medium businesses, public sector organizations and their telecom vendors, AOTMP drives efficiency, performance and productivity in fixed and mobile telecom environments while transforming this spend category from an operating expense into a strategic asset used to drive business results.