Are TEM Vendors’ Global Capabilities Keeping Pace with Enterprise Needs and Demands?

Executing upon a global strategy for managing telecom, IT and mobility services can be complex. Regulations, billing formats, cultural practices – everything varies country to country. Relying on TEM vendors to handle these domains can be a solid decision if the vendor’s capabilities are up to par. Using enterprise and vendor input, as well as AOTMP analyst perspective, this report will assess the state of TEM vendors’ global capabilities in meeting enterprise requirements as the industry looks ahead to 2018 and beyond.

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Scott is heavily involved in AOTMP’s Performance Scoring and Research teams. In his role, he helps organizations understand their current financial, operational and technical efficiency position relative to industry peers in order to identify areas of strength and opportunity.

He also serves as subject matter expert and consultant for AOTMP’s Research & Advisory solution, helping both enterprises and vendors  confront and mitigate the challenges that exist within their organizations while improving understanding of fixed and mobile telecom management trends that drive the industry. With over 20 years of telecom and IT management industry experience, Scott has authored numerous publications and served as a featured presenter in many speaking engagements within the practice of fixed and mobile telecom management.

2018-02-22T14:56:10+00:00 January 19th, 2018|Categories: Perspective, Published, Research Agenda|Tags: , |