Webcast: Trends and Best Practices for Telecom / IT Help Desk Support

/Webcast: Trends and Best Practices for Telecom / IT Help Desk Support
Webcast: Trends and Best Practices for Telecom / IT Help Desk Support2017-11-09T15:13:21+00:00

Trends and Best Practices for Telecom / IT Help Desk Support

Trends and Best Practices for Telecom / IT Help Desk Support

Participating Vendor: G Squared Wireless
Providing telecom / IT support to internal stakeholders is a critical activity within overall telecom management strategy. Offering high levels of service and support while minimizing business and operational disruption are important objectives of the help desk. The performance of the support desk is often a leading indicator of the overall health of an organization’s telecom management practice. It is, and should be, part of every telecom and IT asset and service decision. This webcast highlights key trends in help desk management and provides tips on how to improve efficiency.

Panelists:

Kim Warren, AOTMP Scott Lawrence Ashley Kelm Nate Dodd, G Squared Wireless
Kim Warren
Director
Vendor Program Management
AOTMP
Scott Lawrence
Director, Research & Business Analytics
AOTMP
Ashley Kelm
VP, Enterprise Program Management
AOTMP
Nate Dodd
CEO
G Squared Wireless

Thought Leadership Guidance:

Timothy C. Colwell
Timothy C. Colwell
Senior VP
Efficiency First® Adoption
AOTMP



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