Meet the Executive Director
Timothy C. Colwell
Timothy C. Colwell, Executive Vice President at AOTMP® University, is a telecom, mobility, and cloud / IT management industry thought leader, patent inventor, and best practice architect with 30+ years of experience helping customers drive better business results. He leads the content team, which develops, produces, and delivers training and certifications.
Tim is an industry insider with deep knowledge of how to develop and deliver financial and operational technology management excellence. Let’s hear from Tim in his own words on his career journey.
In the Beginning
How do I identify improvement opportunities? Simple…I ask questions and I listen. My technique was honed over 15+ years of process and performance improvement consulting. I’ve helped companies with critical technology management decisions like selecting TEM and MMS vendors, migrating PSTN voice to UCaaS, and sourcing network carriers. I’ve contributed to global technology modernization projects and helped companies develop vendor management strategies. I’ve helped customers solve tactical workflow problems and I’ve helped customers establish sustainable technology management strategy.
My experience leading a technology management industry research and publication practice also contributed to my knowledge of how to develop best practices. Through qualitative and quantitative research studies and thousands of hours analyzing data collected from organizations across the globe, insights into what works and what doesn’t were revealed. Performance data guides best practice creation.
Today, I continue to identify opportunities to improve through conversations with customers, prospects, and colleagues. These conversations happen daily and what I learn fuels best practices for training and certification content. I do the research; you benefit from what I uncover.
Courses & Certifications
Executive Sponsor & Principal Consultant
- Center of Excellence Design
- Technology Modernization Strategy
- Vendor Sourcing & RFP Management
- Asset, License & Service Inventory Validation
- Contract Negotiation
- BPO Statement of Work Creation
- Policy Development
- Process Improvement
- Performance Benchmarking & Reporting
- KPI Development
- Risk Assessment & Mitigation
- Root Cause Analysis & Corrective Action Plan Creation
Business Process Patents
Drivers and Passion
The Industry Education Advisory Council influences the direction of education in our industry.