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Phone: +1 (317) 275.2000

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Frequently Asked Questions

Access to all courses available in the AOTMP® University course catalog.
  • Access to all courses available in the AOTMP® University course catalog.
     
  • Access to each available Specialist Certification exam (2 pass attempts per exam per subscription period).
  • Access to all courses available in the AOTMP® University course catalog.
  • An Efficiency First® Framework Guidebook (digital edition).
  • Access to each available Specialist Certification exam (2 pass attempts per exam per subscription period).
  • Access to each available Professional & Master Certification exam (2 pass attempts per exam per subscription period).
Once a user is assigned to a course, certification or Unlimited, Unlimited Plus or Unlimited Pro subscription, it is not eligible for reassignment to another user.
All courses are virtual (online), on-demand, and self-paced.

Individual course purchases are available to view for 30 days from the payment date.

Course purchases are available to view for 12 months from the payment date.
Each course can be completed in 60 minutes or less.
  • Individual Specialist Certification purchases include access to courses and a certification exam (2 pass attempts) for 120 days from the payment date. Exam retakes are available for an additional fee.
  • Individual Professional and Master Certification purchases include an exam (2 pass attempts) plus an Efficiency First® Framework Guidebook (digital edition), a study guide, and study materials that are yours to keep. The exam is available for 180 days from the payment date. Exam retakes are available for an additional fee.

Individual Professional and Master Certifications include:

  • An Efficiency First® Framework Guidebook (digital edition).
  • An exam preparation guide.
    Exam preparation study templates.
  • A certification exam (2 pass attempts).
  • Exam retakes are available for an additional fee.

Study and complete the courses associated with each certification prior to attempting the exam.

  • Read and study the Efficiency First® Framework Guidebook.
  • Reference the exam preparation guide.
  • Use the exam preparation study templates.
Preparing for a Professional Certification exam requires 24-40 hours of study depending on your familiarity with the Efficiency First® Framework principles and best practices covered. Dedicating 3-4 hours per week to study over a period of 8-10 weeks is recommended to enforce retention of the knowledge gained while completing the required reading and exercises outlined in the exam preparation study guide.

Earning Master certification requires 32-48 hours of total time.

  • Preparing for a Master Certification exam requires 24-40 hours of study depending on your familiarity with the Efficiency First® Framework principles and best practices covered. Dedicating 3-4 hours per week to study over a period of 8-10 weeks is recommended to enforce retention of the knowledge gained while completing the required reading and exercises outlined in the exam preparation study guide.
  • Dedicate an additional 8 hours to prepare your case study / project and to obtain 3 reference letters.

All Specialist, Professional, and Master Certifications are valid for 24 months from the credentials issue date.

Complete a 35-question online exam in 60 minutes or less and achieve a score of ≥80%.

Complete a 60-question online exam in 75 minutes or less and achieve a score of ≥80%.

  • Complete a 75-question online exam in 90 minutes or less and achieve a score of ≥80%.
  • Submit 3 reference letters attesting to your experience and contributions to Telecom, Mobility & Cloud / IT Management Center of Excellence strategy and strategy execution (2 reference letters from peers; 1 reference letter from your supervisor, manager, or a senior leader).
  • Submit 1 case study that demonstrates your knowledge of Efficiency First® Framework principles as they apply to Telecom, Mobility & Cloud / IT Management Center of Excellence strategy or strategy execution. The case study must contain and clearly articulate the business problem identified, the strategy implemented, your role in the solution implemented, and the results achieved.

All Specialist, Professional, and Master Certification credentials listed as available for purchase are renewable. If your certification is not listed as available for purchase, review the retired certifications list. Note that individuals holding certifications earned or renewed prior to the retirement date will remain active until the credentials expire.

Retired: Certified Silver Fixed & Mobile Management Professional Certification

Current: Certified Telecom Management Professional (CTMP)


 

Retired: Certified Gold Fixed & Mobile Management Professional Certification

Current: Certified Mobility Management Professional (CMMP)


 

Retired: Certified Platinum Fixed & Mobile Management Professional Certification

Current: Certified IT Management Professional (CIMP)


 

Retired: Certified Master Fixed & Mobile Management Professional Certification

Current: Start with one or more of the following:

  • Certified Telecom Management Professional (CTMP)
  • Certified Mobility Management Professional (CMMP)
  • Certified IT Management Professional (CIMP)

Then, advance to a new credential level with AOTMP® Master Certified, a two-year credential for leaders who have a desire to validate their performance, receive recognition for competency, and enrich their reputation amongst peers. The exam validates best practice knowledge of the Efficiency First® Framework adoption practices and Telecom, Mobility & IT Management Center of Excellence creation practices.


 

For all Specialty Certifications Issued Prior to January 1, 2022, replace with on of the following as necessary:

  • Cloud Management Specialist I
  • Cloud Management Specialist II
  • Data Privacy Specialist
  • Mobility Audit & Optimization Specialist
  • Mobility Endpoint Security Specialist
  • Mobility Program Management Specialist
  • Mobility Strategy Specialist
  • Telecom Asset & Service Management Specialist
  • Telecom Audit Specialist I
  • Telecom Audit Specialist II
  • Telecom Contracts Specialist
  • Telecom Expense Management Specialist
  • Telecom MACD & Change Management Specialist

Purchase and pass a recertification exam before credential expiration.

Purchase and pass a recertification exam before credential expiration.

Purchase and pass a recertification exam, submit 3 reference letters, and submit 1 case study / project before credential expiration.

  • A downloadable certificate suitable for printing and framing.
  • An electronic credential badge that can be used on resumes, social media profiles, and email signatures to  promote your achievement.
  • Each program includes:
    • Five 90-minute live, instructor-led sessions scheduled at mutually agreed upon days and times.
    • Up to 10 team members from a single company.
    • Copies of all session presentation materials for attendees.
  • Center of Excellence Program attendees receive:
    • A digital copy of the Efficiency First® Framework Guidebook.

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