State of the Technology Management Industry event registration is now open!

Event Date October 14, 2026

2026 State of the Technology Management Industry

Live Online Event Free Registration
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Customers

Member and Customer Experiences

Community. Collaboration. Results.

Real experiences from organizations, professionals, and technology providers.

Organizations, professionals, and technology providers participate in AOTMP® in different ways, but many share similar experiences around community, professional development, performance improvement, and industry engagement.

The comments, testimonials, and stories below reflect how participants have benefited from their involvement with AOTMP® and the impact stronger practices, collaboration, and industry participation can have on organizations and individuals.

Why Experiences Matter

Technology leaders and professionals often want to understand:

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How others have benefited from participation in the AOTMP® community.

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What value members and customers have received.

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What lessons and perspectives participants have shared.

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Why organizations continue to engage with AOTMP®.

Experiences and testimonials provide practical insight into the value of community, professional development, and technology management best practices.

What You Will Find

Explore the experiences, perspectives, and success stories shared by members, customers, and the broader AOTMP® community.

Member Experiences

Stories and perspectives shared by professionals participating in the AOTMP® community.

Customer Testimonials

Feedback from organizations highlighting the value and impact of AOTMP® programs and services.

Success Stories

Examples of measurable improvements, stronger performance, and successful technology management initiatives.

Video Testimonials

Watch members and customers share their experiences and outcomes in their own words.

Customer & Member Quotes

Brief insights and perspectives shared by technology leaders across the AOTMP® community.

Business Outcomes

Examples of operational improvements, measurable results, and stronger technology management performance.

Shared Outcomes

Although every organization and participant is unique, many share common goals:

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Improving visibility and accountability.

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Strengthening operational performance.

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Reducing complexity.

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Supporting better business decisions.

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Strengthening teams and capabilities.

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Delivering stronger business results.

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Staying connected to the technology management profession.

Explore Member and Customer Experiences

The experiences below demonstrate how community, collaboration, and stronger practices help organizations and professionals improve technology management performance.

Notable Customers

We help teams advance in the industry every day.

Sysco logo.

Jeff Martin

Training is still the #1 strength in my opinion for AOTMP University and is a requirement for my team!

Arthrex logo.

Serene Stash

I have been able to grow my departments and show the business the value of telecom, mobility and IT. I have been able to grow my career in my organization as well.

What Our Community Has to Say

"Participating in the AOTMP Advisory Council validates our technology decisions and provides insight into the challenges associated with implementing and supporting it"
Photo of Gene Mayo
Gene Mayo
iHeartMedia
"AOTMP for the last 3 years has been a significant player to our company by providing the team professional development, forums to share ideas, and services to help us evaluate our processes. While they have telephony roots, the technology and business processes help with all IT Asset Management needs.”
Photo of Glenn Leatherwood
Glenn Leatherwood
Valmont Industries
“The AOTMP Advisory Council has proven to be a very receptive forum in which to share and discuss some of the exciting developments in the support industry as our society has evolved from the service economy to the experience economy."
Photo of Doug Rabold
Doug Rabold
XLA Institute
"Through the Advisory Council, I am not just observing industry changes but also actively contributing to them while learning from brilliant peers whose insights I wouldn’t typically encounter in my daily work."
Photo of Dexter Hurt
Dexter C. Hurt
GRTC Transit Agency
“My involvement with the advisory council has been instrumental in helping me stay current on key developments and trends within the telecom industry. The council provides valuable insights and fosters discussions that help me stay informed and aligned with best practices.”
Photo of Rhonda Washington
Rhonda Washington
Foot Locker
"With over 15 years of experience with AOTMP and serving as an advisory member, I have gained unparalleled insights into how organizations navigate emerging technology challenges and benefit from the thought leadership of industry experts."
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Melanie Seekins

Recent Certification Earners

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Arwen Bo
Tech Support Analyst at Accenture
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David Davalos
SW/App/Cloud Tech Support Analyst at Accenture
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Elias Cinese Puno
Tech Support Sr Analyst at Accenture
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Elmira Jumao-as
TEM Analyst at Accenture
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Erwin Garma
TEM Process Lead at Accenture
Photo of Faith Ann Cheung
Faith Ann Cheung
TEM | CLoud Infrastructure Engineering at Accenture

Expert Recommendation Experience

photo of Laurie Elmore

Laurie Elmore
EIS – Director, Mobile Technologies Group
Sony Pictures Entertainment

I came to AOTMP® based on an email to attend a webinar regarding Telecom Expense Management tools. I missed the class but was able to have a conversation about our current environment and what we really wanted. AOTMP shared insight and referred some appropriate vendors in the market. They facilitated an introduction and fast forward to today – an implementation.

Their knowledge of the industry and the appropriate vendors was of significant help to us. This saved us significant time, which we all know equals money!!

I am trying to show my team how networking can work in ways you didn’t think. I am sure we are going to be very happy. There are so many attributes from the vendor you introduced us to that we don’t have today that will allow my department the opportunity to continuously show cost savings, automation and process streamlining.

The integration with Service Now, Workday, Active Directory and our MDM – Intune will also demonstrate to management we are on top of our game.
My department has always been ahead when it comes to bringing in tools that makes our jobs easier – This integration will show the other Sony companies – what they too can do!!!

Sony Pictures Entertainment logo
Sony Pictures Entertainment (SPE) is a subsidiary of Tokyo-based Sony Group Corporation. SPE’s global operations encompass motion picture production, acquisition, and distribution; television production, acquisition, and distribution; television networks; digital content creation and distribution; operation of studio facilities; and development of new entertainment products, services, and technologies.
  • 3,500+

    Movie Titles

  • 400+

    TV Series

Congratulations to Accenture

The New All-Time Leader in AOTMP® Certifications Earned

specialist technology management certifications
  • 1,715

    Certifications Earned

professional technology management certifications
  • 110

    Certifications Earned

master technology management certification
  • 39

    Certifications Earned

We are honored to recognize Accenture as a global leader in telecom, mobility, and IT management. Their commitment to excellence in our industry and education for their team is unmatched.

Congratulations to the entire Accenture team! We are very proud of what you have accomplished.

  • 1,864

    Total Certifications Earned

As of January 1st, 2025

Customer Spotlight

Photo of Glenn Leatherwood
Glenn Leatherwood
IT Manager at Valmont
As an Information and Training Platform
AOTMP University provides industry, not product, focused training and information platform for our employees. This perspective is appreciated so that we can develop professionals for managing technology who are focused more on value and need than nuances of a product which changes in 12 months.

Industry Trends
AOTMP University has provided us invaluable industry trend information which has saved us thousands. Giving us the heads up for FCC regulation changes gave us the necessary heads up to adjust our service portfolio mix in advance of the change. Catching our vendors off guard, but more importantly, not only saved our budget, but provided us a budget “good guy” we were not anticipating.

Networking
The networking opportunities within the AOTMP University community are invaluable for the think tanks that they sponsor. Hearing from our peers where they are not only allows us to share our best practices, but then adjust to where they (and we) understand a particular industry is changing.
“Glenn’s approach to streamlining operations and improving budget performance is nothing short of extraordinary. The spirit of innovation across his team creates opportunities that improve service-to-cost performance and ensure all business users have the communications technology and services they need to deliver business results. He’s created one of the most impressive environments in terms of performance I have ever seen.”

– Timothy C. Colwell, EVP at AOTMP® University
Valmont Logo
Valmont is a global leader in creating vital infrastructure and advancing agricultural productivity.
  • 11,000+

    Employees Globally

  • $4.3B

    In Annual Sales

  • 84

    Manufacturing Sites Across 21 Countries

Advisory Council Members

Check out our 100+ Advisory Council members, all committed to AOTMP and advancing the technology management industry.

Certification record breakers.

Teams that have earned 20 or more AOTMP certifications.

100+

Certifications

Accenture

vCom Solutions

FedEx

HPE

IBM

The Church of Jesus Christ of Latter-day Saints

50+

Certifications

Dell Technologies

Fiserv

General Motors

Oracle

Sysco

20+

Certifications

AAA

Apollo Education Group

Atos IT Solutions & Services

Brookhaven National Laboratory

Citizens Property Insurance

Dollar General

IGT Global Solutions

Ricoh America

Sakon

Schreiber Foods

TELUS

Texas Health Resources

Upland Software

Verizon Wireless