AOTMP University

Master Certification

AOTMP University Master Certification

Master Certification is for leaders who have a desire to validate their performance, receive recognition for competency, and enrich their reputation amongst peers. The credential validates best practice knowledge of the Efficiency First® Framework adoption practices and Telecom, Mobility & Cloud / IT Management Center of Excellence creation practices.
Master Certification badge



Get it with an Unlimited Pro subscription.

Example of an AOTMP Master certificate.


Efficiency First® Framework Guidebook

Exam Preparation Study Outline

Exam Preparation Study Templates

Certification exam

Digital Badge & Certificate*

*Issued when the Certification requirements are met.


Efficiency First® Framework Adoption Practices & Center of Excellence Creation Practices.
Learn more

Based On:

Efficiency First® Framework Guidebook study.


Pass the exam

Submit 3 reference letters

Submit 1 case study or project


Every 2 years. Recertification requires the following prior to credential renewal date.

Pass an exam

Submit 3 reference letters

Submit 1 case study or project

Master Certification badge

Purchasing options.

Ready to get certified? We offer 2 simple ways to buy.

This Certification is included with Unlimited Pro subscriptions. It can also be purchased alone or by number of users.

The exam and a copy of The Efficiency First Framework Guidebook are included no matter how you choose to buy.

Unlimited Access

Includes all Courses, Specialist Certifications, Professional Certifications, and the Master Certification.

Yours for a Year

Every subscriber on the team can take as many AOTMP University courses and certification exams as they like.

Don’t need a subscription? Purchase the standalone Certification for you or your team.

The foundation for everything we do.

What is the The Efficiency First Framework?

The Efficiency First® Framework is a set of practices and principles for managing Telecom, Mobility, and IT/Cloud. It is based upon decades of real-world best practices gathered by AOTMP University from businesses around the world. The Framework compliments ITIL, Six Sigma, Lean Sigma, and more.

The Framework Elements:

Assets, Services, Licenses

  • Telecom
  • Mobility
  • IT

Telecom, Mobility, IT Workgroups & Procedures

  • Asset Management
  • Auditing
  • Budgeting & Forecasting
  • Business Analysis
  • Change Control
  • Contract Management
  • Data Privacy
  • Disaster Recovery
  • Endpoint Management
  • Exception Management
  • Framework Alignment
  • Governance
  • Help Desk
  • Invoice Processing
  • License Management
  • Network Design
  • Order Management
  • Performance Management
  • Policy
  • Portfolio Delivery
  • Project Management
  • Quality Control & Assurance
  • Regulatory Compliance
  • Reporting & Analytics
  • Risk Management
  • Security
  • Service Management
  • Sourcing & Procurement
  • Strategy
  • Vendor Management

Operational, Financial, Technical, Business

Optimization Focus Areas

  • People
  • Process
  • Technology
  • Services
  • Assets
  • Licenses
  • Vendors
  • Costs
  • Contracts
  • Compliance

Transformation Focus Areas

  • Data Aggregation
  • Automation
  • Engagement
  • Innovation
  • Business Impact


Measure, Identify, Monitor

  • Team Performance
  • Practice Area Performance
  • Vendor Performance
  • Business Performance
  • Optimization Potential
  • Transformation Potential
  • Key Performance Indicators
  • Operational Excellence
  • Financial Accountability
  • Technical Integrity
  • Business Results

Business, Customers, Management, Operations

  • Executives
  • Finance
  • Procurement
  • Business Unit Leaders
  • Internal Customers
  • External Customers
  • Telecom / Mobility / IT Management
  • Telecom / Mobility / IT Operations

Systems, Tools, Data Sources

  • IT Asset Management
  • IT Service Management
  • Unified Endpoint Management
  • Telecom / Mobile / IT Expense Management
  • Cloud Management
  • Network Monitoring / Management
  • Contract Management
  • Sourcing Management
  • Data Analytics & Visualization
  • Data Lake (Unified Data Storage)

"*" indicates required fields

This field is for validation purposes and should be left unchanged.