Independent Validation That Strengthens Customer Confidence
The AOTMP® Solution Certification Program independently evaluates technology management solutions against established standards to help enterprise technology management organizations identify solutions that demonstrate a commitment to technology management best practices, customer success, and continuous improvement.
Solution Certification provides independent validation that strengthens customer confidence, differentiates your solution, and demonstrates your organization's ongoing commitment to technology management best practices and customer success.
Organizations that achieve Solution Certification receive year-round recognition, expanded visibility, Annual Community Sponsorship, and become eligible to earn the AOTMP® Certified Industry Leader designation.
Certification Standards
Organizations earn and maintain AOTMP® Solution Certification by demonstrating that their solution meets AOTMP's established certification standards.
The certification process evaluates how effectively a solution supports enterprise technology management organizations, aligns with recognized technology management best practices, and delivers value to customers. Certification is based on documented capabilities, supporting evidence, and AOTMP's independent evaluation process.
Technology Management Best Practices
Solution Certification evaluates how a solution supports technology management best practices across the functions it is designed to perform. Evaluation criteria vary based on the type of solution being certified and focus on the capabilities most relevant to customers.
Certification may include evaluation of areas such as:
- Technology management capabilities.
- Operational processes and workflows.
- Reporting and analytics.
- Customer support and service delivery.
- Alignment with the AOTMP® Efficiency First® Framework.
- Overall value provided to enterprise technology management organizations.
Independent Evaluation
Every Solution Certification is conducted independently by AOTMP® using established certification standards and supporting documentation provided during the certification process.
The objective is not to compare competing solutions, but to determine whether a solution demonstrates the capabilities, quality, and commitment to technology management best practices expected of an AOTMP Certified Solution.
Continuous Commitment
Solution Certification reflects an ongoing commitment to continuous improvement and customer success. Certified organizations are expected to maintain the standards represented by the designation while continuing to evolve their solutions in response to changing technology management requirements and customer needs.
What's Included with Solution Certification
Organizations that achieve AOTMP® Solution Certification receive year-round recognition, expanded visibility, and resources that help demonstrate their commitment to independently validated technology management solutions.
Independent Solution Validation
Receive official recognition that your solution has successfully completed the AOTMP® Solution Certification process and meets established certification standards.
Certified organizations receive:
- AOTMP® Solution Certification designation.
- Solution Certification digital badge and certificate.
- Ongoing recognition as an AOTMP Certified Solution.
Industry Solutions Directory
Receive an enhanced Certified Solution Profile within the AOTMP® Industry Solutions Directory, providing technology management professionals with information about your certified solution, organization, capabilities, and contact information.
Your profile also includes AOTMP's independent perspective on the solution, including key strengths, best-fit applications, and considerations identified through the certification process.
Certified organizations also receive a customer-facing Certified Solution Assessment based on their directory profile and AOTMP's certification analysis that can be shared directly with customers and prospects.
Annual Community Sponsorship
Solution Certification includes Annual Community Sponsorship, providing year-round organizational recognition, expanded visibility, Community Sponsor Spotlights, educational participation opportunities, and ongoing exposure throughout the AOTMP community.
Expanded Recognition
Certified solutions receive expanded recognition throughout AOTMP®, including opportunities for:
- Recognition during AOTMP annual online meetings.
- Recognition throughout AOTMP business communications.
- Recognition on the AOTMP website.
- Customer success stories and case studies.
- Educational articles and thought leadership opportunities.
- Priority access to reserve Live Event Sponsorship opportunities.
Path to Certified Industry Leader
Solution Certification is one of the five Leadership Standards required to earn and maintain the AOTMP® Certified Industry Leader designation.
Organizations that pursue Certified Industry Leader combine Solution Certification with Executive Advisor Certification, Industry Leadership Committee participation, Annual Community Sponsorship, and ongoing industry knowledge sharing to achieve AOTMP's highest organizational recognition for technology providers and advisors.
What Solution Certification Means to Your Customers
Enterprise technology management organizations want confidence that the solutions they evaluate demonstrate recognized technology management practices, proven capabilities, and an ongoing commitment to customer success.
The AOTMP® Solution Certification designation helps customers identify technology management solutions that have successfully completed AOTMP's independent certification process and demonstrated alignment with established certification standards.
For your customers, Solution Certification demonstrates your organization's commitment to:
- Independently validated technology management solutions.
- Recognized technology management best practices.
- Continuous improvement and customer success.
- Delivering value to enterprise technology management organizations.
- Ongoing investment in the quality and effectiveness of your solution.
While no certification guarantees specific business outcomes, AOTMP® Solution Certification provides customers with additional confidence that your organization has voluntarily participated in an independent evaluation process and is committed to maintaining the standards represented by the designation.
Is Your Solution Ready for Certification?
Every technology management solution is different, and not every solution is an appropriate candidate for AOTMP® Solution Certification. Before beginning the certification process, AOTMP conducts a Certification Readiness Review to better understand your solution, answer your questions, and determine whether your organization is a good candidate for certification.
The purpose of the Certification Readiness Review is to help organizations make an informed decision before beginning the certification process. If we don't believe your solution is ready for certification, we'll tell you why and discuss what steps may help prepare your organization for certification in the future.
During the discussion, we'll:
- Learn about your organization and solution.
- Explain the Solution Certification process and certification standards.
- Discuss the capabilities and documentation that support certification.
- Answer your questions about the certification process.
- Determine whether your solution appears to be a good candidate for AOTMP® Solution Certification.
- Review program pricing and next steps.
Investment
Annual Investment
The AOTMP® Solution Certification Program provides independent validation that helps strengthen customer confidence while recognizing your organization's commitment to technology management best practices and continuous improvement.
Your annual investment includes:
- AOTMP® Solution Certification.
- Annual Community Sponsorship (annual investment: $4,900).
- Solution Certification designation.
- Solution Certification digital badge and certificate.
- Industry Solutions Directory profile.
- Recognition throughout the AOTMP community.
- Eligibility toward earning the AOTMP® Certified Industry Leader designation.
- Customer-facing Certified Solution Assessment.
Before beginning the certification process, AOTMP® conducts a Certification Readiness Review to better understand your solution, answer your questions, and determine whether your organization is a good candidate for certification.
Getting started
Apply for certification
Applications are processed by an Efficiency First® Framework solution certification examiner within 2 weeks of submission. Certification is based on solutions alignment to these Efficiency First® Framework vendor performance principles:
- Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Service Guarantees
- Customer Experience
- Data, Reporting & Analytics
- Business Value
- Certification is not guaranteed. The certification pass rate historically has been over 90% but it is not 100%. Clearly illustrating how your solution adheres to the vendor performance principles is essential to earning certification.