Professional Certification

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Certified Telecom Management Professional (CTMP)

This Telecom Management Professional Certification is for practitioners who have a desire to validate their performance, receive recognition for competency, and enrich their reputation amongst peers. This telecom certification credential validates best practice knowledge of the Efficiency First® Framework and operational application of Framework principles to a telecommunications portfolio area. The Efficiency First® Framework Guidebook is the primary study guide to prepare for the certification exam.

$1,795.00

Get set for success

This AOTMP Telecom Management Professional Certification is ideal for people currently managing or aspiring to manage a team or teams with responsibilities supporting telecommunications technology in one or more of these Efficiency First® Framework practice areas:

Asset Management

Auditing

Budgeting & Forecasting

Business Analysis

Change Control

Contract Management

Data Privacy

Disaster Recovery

Endpoint Management

Exception Management

Framework Alignment

Governance

Help Desk

Invoice Processing

License Management

Network Design

Order Management

Performance Management

Policy

Portfolio Delivery

Project Management

Quality Control & Assurance

Regulatory Compliance

Reporting & Analytics

Risk Management

Security

Service Management

Sourcing & Procurement

Strategy

Vendor Management

Example of an AOTMP University certificate.

Includes:

Efficiency First® Framework Guidebook

Exam Preparation Study Outline

Exam Preparation Study Templates

Certification exam

Digital Badge & Certificate*

*Issued when the Certification exam is passed.

Scope:

Efficiency First® Framework Learn more

Based On:

Efficiency First® Framework Guidebook study.

Renewal:

Every 2 years. Recertification requires passing an exam prior to credential renewal date.

The foundation for everything we do.

What is the The Efficiency First Framework?

The Efficiency First® Framework is a set of practices and principles for managing Telecom, Mobility, and IT/Cloud. It is based upon decades of real-world best practices gathered by AOTMP University from businesses around the world. The Framework compliments ITIL, Six Sigma, Lean Sigma, and more.

The Framework Elements:

Assets, Services, Licenses

  • Telecom
  • Mobility
  • IT

Telecom, Mobility, IT Workgroups & Procedures

  • Asset Management
  • Auditing
  • Budgeting & Forecasting
  • Business Analysis
  • Change Control
  • Contract Management
  • Data Privacy
  • Disaster Recovery
  • Endpoint Management
  • Exception Management
  • Framework Alignment
  • Governance
  • Help Desk
  • Invoice Processing
  • License Management
  • Network Design
  • Order Management
  • Performance Management
  • Policy
  • Portfolio Delivery
  • Project Management
  • Quality Control & Assurance
  • Regulatory Compliance
  • Reporting & Analytics
  • Risk Management
  • Security
  • Service Management
  • Sourcing & Procurement
  • Strategy
  • Vendor Management

Operational, Financial, Technical, Business

Optimization Focus Areas

  • People
  • Process
  • Technology
  • Services
  • Assets
  • Licenses
  • Vendors
  • Costs
  • Contracts
  • Compliance

Transformation Focus Areas

  • Data Aggregation
  • Automation
  • Engagement
  • Innovation
  • Business Impact

 

Measure, Identify, Monitor

  • Team Performance
  • Practice Area Performance
  • Vendor Performance
  • Business Performance
  • Optimization Potential
  • Transformation Potential
  • Key Performance Indicators
  • Operational Excellence
  • Financial Accountability
  • Technical Integrity
  • Business Results

Business, Customers, Management, Operations

  • Executives
  • Finance
  • Procurement
  • Business Unit Leaders
  • Internal Customers
  • External Customers
  • Telecom / Mobility / IT Management
  • Telecom / Mobility / IT Operations

Systems, Tools, Data Sources

  • IT Asset Management
  • IT Service Management
  • Unified Endpoint Management
  • Telecom / Mobile / IT Expense Management
  • Cloud Management
  • Network Monitoring / Management
  • Contract Management
  • Sourcing Management
  • Data Analytics & Visualization
  • Data Lake (Unified Data Storage)