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Courses → Course Catalog → (CIE) Correcting Invoice Errors and Obtaining Credits for Overcharges

(CIE) Correcting Invoice Errors and Obtaining Credits for Overcharges

Portfolio Area:
Experience Level:

Course Details

Identifying billing errors on telecom invoices is a vital management task. Correcting errors and obtaining credits for overcharges completes the process.

Learning Objectives

Upon completing this course, you will have learned how to:
– Confirm invoice errors
– Calculate credits due
– Correct invoice errors
– Understand how to communicate errors to your service provider

Includes:

On-demand Course

Digital Certificate*

*Issued when the course has been completed.

Experience:

Duration:

60 minutes

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Course Preview:

Example of an AOTMP University certificate of achievement.

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Number of Courses Discount Price per Course Total

1

n/a
$298
$298

10

15%
$253
$2,533

20

25%
$224
$4,470

30

35%
$194
$5,811

40

45%
$164
$6,556

50

55%
$134
$6,705

75

60%
$119
$8,940

100

65%
$104
$10,430

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