Upon completing this course, you will have learned how to:
– Understand components of a CoE strategy
– Identify opportunities to align a CoE to business objectives
– Develop a CoE strategy aligned with business objectives
It is important for the Center of Excellence (CoE) to have a strategy that is evaluated annually and communicated with the organization. Strategic plans address technical, operational, and financial goals; continuous education across the business; user adoption; and business value recognition methods.