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$99.00
Customer Service Records (CSRs) provide valuable configuration details regarding local exchange carrier services. The information contained on a CSR assists telecom/IT professionals as they build service inventories, audit monthly recurring charges, and validate service configuration accuracy. While CSRs support various initiatives, these documents are riddled with complex order codes and carrier-centric nomenclature. This course explores CSR interpretation and offers guidance for deciphering their mysterious code.
Upon completing this course, you will have learned how to:
– Define CSR
– Understand how to use and read a CSR
– Identify best practices for utilizing a CSR
Buying for your team? Course credits allow you to redeem any of our online courses as needed.
| Number of Courses | Discount | Price per Course | Total |
|---|---|---|---|
|
1 |
n/a |
$99 |
$99 |
|
5 |
5% |
$94 |
$470 |
|
10 |
10% |
$89 |
$891 |
|
15 |
15% |
$84 |
$1,262 |
|
25 |
25% |
$74 |
$1,856 |
|
50 |
30% |
$69 |
$3,465 |
|
100 |
40% |
$59 |
$5,940 |
|
250 |
50% |
$50 |
$12,375 |
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