(KPI) KPIs: Definitions & Reporting

$99.00

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Course details

Key Performance Indicators (KPIs) are an essential part of the Efficiency First® Framework. In this course, you will be introduced to instructions on how to create an effective KPI, how KPIs relate to the telecom environment, and how they fit into the Efficiency First® Framework. Stakeholder groups, as well as various types of KPIs that affect each group, are also discussed.

Learning objectives

Upon completing this course, you will have learned how to:
– Define what KPIs are and how they relate to your telecom environment
– Recognize the Efficiency First® Framework stakeholder groups
– Describe which types of KPIs apply to different stakeholder groups
– Recall the appropriate KPI measurement and reporting fundamentals

Volume pricing

Buying for your team? Course credits allow you to redeem any of our online courses as needed.

Number of Courses Discount Price per Course Total
1
n/a
$99
$99
5
5%
$94
$470
10
10%
$89
$891
15
15%
$84
$1,262
25
25%
$74
$1,856
50
30%
$69
$3,465
100
40%
$59
$5,940
250
50%
$50
$12,375