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$99.00
An organization’s telecom options increase every day. From landlines or mobile calls to online forums or chat bots, options are multiplying—and each option provides its own opportunity for inefficiency. These pain points often keep telecom managers busy solving problems that did not exist with the previous solution. With a focus on “best practices,” this course shows the learner how to recognize, and overcome, the pain points which afflict their organization.
Upon completing this course, you will have learned how to:
– Identify the technical, customer service, financial, and time telecom pain points and perspectives
– Utilize the questions that uncover those pain points
– Recognize the customer assurances associated with these pain points
– Describe the different responsibilities during a telecom service provider contract lifecycle
Buying for your team? Course credits allow you to redeem any of our online courses as needed.
| Number of Courses | Discount | Price per Course | Total |
|---|---|---|---|
|
1 |
n/a |
$99 |
$99 |
|
5 |
5% |
$94 |
$470 |
|
10 |
10% |
$89 |
$891 |
|
15 |
15% |
$84 |
$1,262 |
|
25 |
25% |
$74 |
$1,856 |
|
50 |
30% |
$69 |
$3,465 |
|
100 |
40% |
$59 |
$5,940 |
|
250 |
50% |
$50 |
$12,375 |
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