Telecom Asset & Service Management Specialist

Learning objectives for each course supporting this certification include:

Developing a Telecom Service Inventory (ICS)

• How to create telecom service invoice, detail (cost), and contract catalogs
• How to develop a telecom services inventory
• How to maintain a current telecom service inventory
• The definition of the word inventory in relation to telecom services management

Invoice Inventory Best Practices for Data Accuracy (IDA)

• Define the data types used in your environment
• Establish an exception identification and reporting plan
• Evaluate your workflow procedures and understand why poor workflow processes pollute your data

Stages of Inventory Management (SIM)

• Describe differences between the stages discussed
• Discuss the sub-steps that need to be taken within each of the stages
• Recall the four stages of inventory management

Telecom Inventory Fundamentals (ITF)

• Describe the different Efficiency First® Framework focus areas and telecom management activities that make inventories
• Recall what an inventory provides your organization, as well as the purpose of a telecom inventory
• Recognize what an inventory is

Telecom Inventory: Collateral Materials (TCM)

• Distinguish the most important components of some collateral material examples
• Recall the different types of collateral materials needed to create an accurate inventory
• State the importance of a telecom inventory