Team Performance Certification
Team Performance Certification
Team Performance Certification
Validate your team’s performance against proven industry best practices.
The Program
The AOTMP® Efficiency First® Team Performance Certification Program validates technology management team performance against the principles of the Efficiency First® Framework. The program:
- Validates your team’s alignment with proven technology management best practices
- Illustrates your team’s commitment to deliver maximum business value to internal customers
- Enhances your team’s credibility as a trusted business partner Identifies next-level performance opportunities
The AOTMP® Efficiency First® Team Performance Certification Program demonstrates a strong commitment to quality, accountability, innovation, and progress.
What does the program deliver?
Efficiency Ratings
Standard measures that gauge efficiency performance for each of the Efficiency First® Core Practice Areas that are part of your team’s responsibilities.
Ratings are on a 0 to 100% efficiency scale. Practice Areas that achieve 80% or better Efficiency Rating are awarded electronic credential badges that can be used to promote peak performance status for that activity
Performance & Best Practice Adoption Reports
A one-page Executive Summary identifying key findings, including:
- Technology Management Practice Areas (core management activities and workstreams) evaluated for operational efficiency and best practice alignment.
- Practice Areas certified for operational efficiency.
- Practice Areas validated as aligning with Efficiency First®Framework best practices.
- Areas of operational excellence identified.
- Areas of opportunity identified, producing three recommendations to improve efficiency and three to improve best practice alignment.
Reference resources, including:
- Efficiency First® Framework Overview
- Technology Management Center of Excellence Adoption Index
A comprehensive Team Performance Certification Program Report, containing:
- A team overview outlining the scope of the program and assessment areas.
- Efficiency Ratings that illustrate performance efficiency for each Practice Area evaluated. Process and procedure documentation, the degree of automation, confidence in execution accuracy, and confidence in the accuracy of data and information produced within each Practice Area are contributing factors for each Efficiency Rating.
- Observations about the areas of excellence identified across each Practice Area. Commentary focuses on Practice Areas that exhibit a high degree of adoption of Efficiency First® Framework best practices.
- Identification of certifications earned. Practice Areas that achieve an Efficiency Rating of 80% or better are awarded an electronic credential badge that can be used to promote peak performance status for that activity.
- Recommendations to improve operational efficiency.
- Recommendations to improve best practice alignment.
The foundation of this program
What is the Efficiency First® Framework?
The Efficiency First® Framework is a set of practices and principles for managing enterprise telecom, mobile, and cloud / IT environments.
- The Framework promotes financial and operational management efficiency and drives business results.
- The Efficiency First® Framework is the foundation for a Technology Management Center of Excellence designed to deliver maximum business value.
- Business and Public Sector organizations adopt Efficiency First® Framework principles to drive Center of Excellence performance results.
- Vendors align solutions to the principles of the Efficiency First® Framework, and businesses benefit through technical, operational, and financial efficiency gains that align to business objectives.
3 Portfolio Areas
4 Guiding Principles
8 Stakeholder Groups
10 Core Management Technologies
7 Performance Areas
15 Focus Areas
30 Core Practice Areas
Application
Getting started
Applications are processed by an Efficiency First® Framework team performance examiner and Efficiency Ratings, Focus Area Ratings, Next-Level Recommendations, and certificates + electronic credentials for each Practice Area that achieve 80% or better Efficiency Ratings are delivered within 3 weeks of submission.
The AOTMP® Efficiency First® Team Performance Certification typically starts as a one-time event to establish baseline performance measures. Then, after initial Next-Level Recommendations are implemented, annual assessments are recommended to measure performance improvements and to identify new Next-Level Recommendations that will continue to drive efficiency gains and performance improvements. Striving to achieve 80% or better Efficiency Ratings and to earn and maintain certification credentials confirms your team’s ultimate commitment to continuous improvement and peak efficiency.
