BLOOMINGTON, IN – March 19, 2025 – AOTMP®, a global leader in telecom, mobile, and cloud/IT technology management best practices and industry standards, is pleased to announce that vCom Solutions has successfully renewed its Efficiency First® Solution Certification for 2025. This milestone highlights vCom’s unwavering commitment to delivering exceptional IT management solutions and advancing customer experiences through innovation and superior service.
“We are delighted to congratulate vCom on this achievement,” said Timothy C. Colwell, Executive Vice President at AOTMP. “vCom’s laser focus on elevating customer experiences through its innovative vAI suite and dedicated customer care center is truly commendable. Their ability to integrate cutting-edge AI technology into their services sets a new standard for customer support and data interaction in the industry.”
vCom’s recent launch of vManager 17, featuring its AI-powered vManager platform, represents a major leap forward in operational efficiency and customer service excellence. vAI leverages advanced natural language processing (NLP) to give users intuitive, on-demand access to critical information—simplifying decision-making and significantly enhancing user experience.
“We are honored to once again receive the AOTMP Efficiency First® Solution Certification, which reflects our relentless focus on helping organizations take control of their IT spend,” said Andrea Libey, VP of Marketing at vCom Solutions. “This recertification is a testament to both the quality of our solutions and the trust our customers place in us to deliver real, measurable value.”
The Efficiency First® Solution Certification is a recognized industry benchmark that validates alignment with AOTMP’s globally accepted best practices for operational excellence in IT expense management. Maintaining this certification means vCom delivers:
As IT ecosystems grow more complex, businesses face increasing challenges in managing technology costs, maintaining visibility, and optimizing operations. vCom’s recertification underscores its dedication to innovation, operational excellence, and helping customers maximize their technology investments.
vCom’s leadership and commitment to delivering outstanding customer value have earned the company numerous accolades, including AOTMP’s People’s Choice Award for Best Value Proposition. As a trusted partner to organizations seeking to enhance IT management capabilities, vCom remains at the forefront of driving smarter, more strategic technology management solutions.
vCom is a leading IT lifecycle management provider for midsize companies, with over two decades of expertise. Its comprehensive suite of solutions empowers IT and Finance teams to find, buy, and manage IT services in one place — reducing costs and unlocking new opportunities. With award-winning software, a robust portfolio of managed services, and an innovative buyers’ club, vCom delivers visibility and efficiency, helping teams save time, money, and effort to achieve more while spending less. For more information on vCom visit vcomsolutions.com, or connect with us on LinkedIn and X.
The AOTMP® Advisory Council, backed by an industry-leading certification body, empowers technology management professionals for operational excellence and strategic business success.
How can we help?
Normal business hours are 8:00am to 5pm EST, Monday to Friday.
The AOTMP Advisory Council is a membership organization for technology management professionals backed by an industry-leading certification body that empowers its members to achieve operational excellence and strategic business success.
(317) 275-2000
©2025 AOTMP. All rights reserved.
