Sakon

Our Thoughts on Sakon

Sakon is a great organization with high impact solutions for large, enterprise level and global organizations. They are one of the top 5 companies in their category for customer satisfaction. ~ Timothy C. Colwell, EVP, AOTMP

Strengths 

• Technology Management
• Expense Management
• Invoice Processing
• Device Management
• Software
• Professional & Managed Services 

Reasons to Work With Sakon

Sakon offers a range of key benefits for organizations managing mobility and device lifecycles. Here are the primary advantages of working with Sakon:

ServiceNow Integration

• Automated Workflows: SakonMobile replaces manual enterprise mobility management tasks with automated workflows across all carriers, significantly reducing time spent on mobility-related tasks and improving overall mobile management efficiency.
• Seamless User Experience: The integration maintains the integrity of existing workflows within the ServiceNow environment allowing employees and IT teams to interact with real-time mobile data without disruption and ensuring a smooth user experience within the familiar ServiceNow interface. 

Telecom Platform

• Cost Control: Sakon’s Telecom Platform empowers enterprises to maximize the value of their communications services by optimizing ordering processes, improving expense management, and reducing overall spending.
• Unified Operations:   The Telecom Platform unifies and automates telecom operations through a single platform, enabling proactive service management and maximizing quality of service across the entire telecom ecosystem.

Comprehensive Mobility Management

• Integrated Platform: Sakon provides a unified platform that consolidates data from various sources, enabling organizations to manage their entire mobile device lifecycle efficiently. This integration helps eliminate silos and improves data accuracy, offering a single source of truth for device management.
• Automated Workflows: The platform automates device lifecycle processes, ensuring timely responses to user requests and reducing manual intervention. This leads to enhanced operational efficiency and user satisfaction.

Cost Optimization

• Financial Management: Sakon helps organizations optimize their mobile expenses by providing detailed insights into usage and costs across different service providers. This capability aids in identifying savings opportunities and maximizing mobile investments.
• Telecom Cost Management: Through its Telecom Cost Optimization (TCO) services, Sakon assists in reducing unnecessary expenditures, ensuring compliance with pricing agreements, and optimizing service plans based on actual usage.

Enhanced User Experience

• Self-Service Options: The Sakon Device Platform allows end users to access self-service functionalities via web or mobile apps. This flexibility empowers users to manage their devices more effectively, leading to improved satisfaction.
• Proactive Communication: By providing users with timely updates on order statuses and service requests, Sakon enhances the overall user experience, reducing the volume of help desk inquiries.

Security and Compliance

• Robust Security Management: Sakon offers comprehensive security features that help organizations protect sensitive data and comply with global security standards. This includes monitoring for threats and vulnerabilities across the mobile ecosystem.

Scalability and Flexibility

• Modular Capabilities: The Sakon platform is modular, allowing businesses to tailor their mobility management solutions according to specific needs. This adaptability makes it suitable for organizations of various sizes and complexities.

In summary, partnering with Sakon provides organizations with an efficient, integrated approach to mobility management that enhances user experience, optimizes costs, ensures security, and supports scalable operations.