AOTMP® University Online Course

(PPC) Project Plan: Implementing a New Service Contract

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Learning Objectives

Upon completing this course, you will have learned how to:
– Explain the project plan process
– Identify components necessary to implement a new service contract
– Explain the differences between the three categories of new service contract projects
– Explain the steps of implementing a new service contract project plan
– Identify best practices while implementing a new service contract

Course Details

Implementing a new telecom service contract — even when performed with the same provider — can be burdensome and challenging. You need to give special consideration to the many telecom management activities to be performed before, during, and after implementation. This course focuses on creating a project plan for developing an invoice payment process, establishing account hierarchy, validating and administering financial aspects, and managing duplicate network service.

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