Industry Onboarding for Vendors Program
The telecom expense management (TEM) industry began with bill audits and cost optimization. Today, TEM and managed mobility services (MMS) vendors offer a wide range of technology lifecycle management solutions that empower customers with financial and operational visibility and control. This training program explores TEM / MMS industry essentials and is ideal for sales, marketing, product management, delivery, and consulting professionals new to the industry or in a new role. Industry veterans seeking to understand the industry through the lens of today’s buyers and customers will also benefit from this program.
See how instructor-led training can benefit you and your team.
What your team will learn.
Across five 90-minute online sessions with our instructor.
Meet the Instructor
Timothy C. Colwell
Timothy C. Colwell, Executive Vice President at AOTMP® University, is a telecom, mobility, and cloud / IT management industry thought leader, patent inventor, and best practice architect with 30+ years of experience helping customers drive better business results. He leads the content team, which develops, produces, and delivers training and certifications.
In the Beginning
How do I identify improvement opportunities? Simple…I ask questions and I listen. My technique was honed over 15+ years of process and performance improvement consulting. I’ve helped companies with critical technology management decisions like selecting TEM and MMS vendors, migrating PSTN voice to UCaaS, and sourcing network carriers. I’ve contributed to global technology modernization projects and helped companies develop vendor management strategies. I’ve helped customers solve tactical workflow problems and I’ve helped customers establish sustainable technology management strategy.
My experience leading a technology management industry research and publication practice also contributed to my knowledge of how to develop best practices. Through qualitative and quantitative research studies and thousands of hours analyzing data collected from organizations across the globe, insights into what works and what doesn’t were revealed. Performance data guides best practice creation.
Today, I continue to identify opportunities to improve through conversations with customers, prospects, and colleagues. These conversations happen daily and what I learn fuels best practices for training and certification content. I do the research; you benefit from what I uncover.
Courses & Certifications
Executive Sponsor & Principal Consultant
- Center of Excellence Design
- Technology Modernization Strategy
- Vendor Sourcing & RFP Management
- Asset, License & Service Inventory Validation
- Contract Negotiation
- BPO Statement of Work Creation
- Policy Development
- Process Improvement
- Performance Benchmarking & Reporting
- KPI Development
- Risk Assessment & Mitigation
- Root Cause Analysis & Corrective Action Plan Creation
Business Process Patents
Drivers and Passion
~ Tim Lybrook, CEO at AOTMP® University
$17,500 includes up to 10 members of your team.
At the end of the program there is an option for an AOTMP® University executive to serve as a member of your steering committee for 12 months at $6,000 per month.