Pick 3

Pick any three common initiatives, priorities, or challenges, and AOTMP® University will tailor best practice training to your picks.

Every telecom and mobility management program has initiatives, priorities, and challenges to balance. The pace of business, technology, and industry change requires the entire team to be agile and to execute efficiently. This training program is designed to deliver best practices that improve business results.

See how instructor-led training can benefit you and your team.

The Program

AOTMP® University’s Pick 3 training program helps you solve problems, complete projects, and deliver optimal business value. Choose from these popular initiatives, priorities, and challenges and you’ll learn best practices that offer immediate benefit.
Popular Initiative & Priority Topics

Technology Expense Management (TEM) Vendor Evaluation

Managed Mobility Services (MMS) Vendor Evaluation

Implementing / Preparing to Implement a TEM or MMS Solution

Vendor Performance Evaluation (Contracts, SLAs, SLOs, etc.)

Acceptable Use Policy Creation / Refresh

BYO Program Evaluation / Creation

Technology Audit & Optimization (Validation / Cost Reduction)

Asset / License / Service Inventory Management & Validation

Contract Management (Performance Reporting)

Establishing Team KPIs & Performance Dashboards

Popular Challenge Topics

TEM or MMS Solution Implementation Delays or Failures

Resolving Steady-State Performance Disputes with TEM or MMS Vendors

Carrier of Network Provider Solution Implementation Delays or Failures

Resolving Steady-State Performance Disputes with Carriers or Network Providers

Obtaining Credits for Vendor Overbilling / Overpayment

Asset / License / Service Inventory Accuracy

Synchronizing MACDs with Inventory

Illustrating the Value of Technology Management in Business Terms

Asset / License / Service Lifecycle Management Process Quality Assurance & Control


90-minute training sessions

The first session is an interactive dialog about the three selected topics. Details of each selected initiative, priority, and challenge will be discussed using a set of structured questions provided before the first session.

The second, third, and fourth sessions are dedicated to learning best practices that support the topics selected (one topic per session). During the fifth session, an action plan to execute on all best practice recommendations will be shared and discussed.

What your team will learn.

Across five 90-minute online sessions with our instructor.

How to execute on initiatives and priorities most efficiently

How to solve problems associated with challenges

Best practices that improve operational efficiency

Best practices that eliminate financial waste

How to deliver results effectively and efficiently

Additionally, each attendee will receive templates and resources supporting implementation of best practices taught for each topic selected. Attendees are also eligible to earn a specialist certification in their specific area of interest (role or responsibility focused) for $750/each (a $1,495 value).

Meet the Instructor

Timothy C. Colwell

Timothy C. Colwell, Executive Vice President at AOTMP® University, is a telecom, mobility, and cloud / IT management industry thought leader, patent inventor, and best practice architect with 30+ years of experience helping customers drive better business results. He leads the content team, which develops, produces, and delivers training and certifications.

Tim is an industry insider with deep knowledge of how to develop and deliver financial and operational technology management excellence. Let’s hear from Tim in his own words on his career journey and how it qualifies him to instruct this program.

In the Beginning

I began my career in technology management working as a solution engineer for a data networking manufacturer that produced T-1 multiplexers for direct connection to IXC carrier voice switches and 56k digital multiplexing hardware (back when 56k was the bomb replacing multi-drop analog lines for connecting terminals to AS/400 mainframes). While I geeked-out on technology, I quickly realized that I had a knack for interpreting tariffs to identify the most cost effect intra- and inter-LATA circuit routing options for customers. That’s when I began to approach technology management from a total cost of ownership (TCO) perspective and I’ve never looked back.

Core Philosophy

Never stop improving! Opportunities to improve professionally and personally are present every day. The same holds true for teams and organizations. I love to dig deep and find the next opportunity for improvement and I believe that sharing what I learn is not just a privilege, it’s a responsibility.

How do I identify improvement opportunities? Simple…I ask questions and I listen. My technique was honed over 15+ years of process and performance improvement consulting. I’ve helped companies with critical technology management decisions like selecting TEM and MMS vendors, migrating PSTN voice to UCaaS, and sourcing network carriers. I’ve contributed to global technology modernization projects and helped companies develop vendor management strategies. I’ve helped customers solve tactical workflow problems and I’ve helped customers establish sustainable technology management strategy.

My experience leading a technology management industry research and publication practice also contributed to my knowledge of how to develop best practices. Through qualitative and quantitative research studies and thousands of hours analyzing data collected from organizations across the globe, insights into what works and what doesn’t were revealed. Performance data guides best practice creation.

Today, I continue to identify opportunities to improve through conversations with customers, prospects, and colleagues. These conversations happen daily and what I learn fuels best practices for training and certification content. I do the research; you benefit from what I uncover.

Journey Highlights

Courses & Certifications

Developed 20+ bootcamps and certifications.

Delivered 100+ 3 to 5-day instructor-led bootcamps.

Contributed to the development of 200+ online, on-demand courses.

Executive Sponsor & Principal Consultant

100+ engagements supported.

Over $250 million of positive budget impact delivered to customers.

Areas of engagement scope and my expertise.

  • Center of Excellence Design
  • Technology Modernization Strategy
  • Vendor Sourcing & RFP Management
  • Asset, License & Service Inventory Validation
  • Contract Negotiation
  • BPO Statement of Work Creation
  • Policy Development
  • Process Improvement
  • Performance Benchmarking & Reporting
  • KPI Development
  • Risk Assessment & Mitigation
  • Root Cause Analysis & Corrective Action Plan Creation
Efficiency First® Framework & Performance Index Architect

The Framework is a set of best practices and principles for managing enterprise telecom, mobility, and Cloud / IT technology. It promotes technical, financial, and operational management efficiency, and drives business results.

The Performance Index is a standardized performance scale that measures telecom, mobility, and cloud / IT (technology) management excellence and delivers a recommended action plan to optimize performance results.

Business Process Patents

US 8,775,233

US 8,484,071

Drivers and Passion

I love solving problems and figuring out how to prevent the same problems from reoccurring. There’s nothing quite as satisfying as creating a best practice that improves efficiency and performance while knowing that when that best practice is used it will really work. Solve the problem; improve the results.
Photo of Tim Lybrook
“I’ve known Tim professionally for nearly 25 years. He is arguably one of the best minds in the industry when it comes to best practices for effective and high performing telecom and mobility management environments. I would put his knowledge of all the core management disciplines up against anyone in the industry.”

~ Tim Lybrook, CEO at AOTMP® University


$9,500 includes up to 10 members of your team.

At the end of the program there is an option for an AOTMP® University executive to serve as a member of your steering committee for 12 months at $6,000 per month.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.