Optimize Your Technology Management Environment
About The Program
Technology management performance is influenced by every aspect of your technology management environment—not just the people. Improving performance requires a structured approach that aligns best practices, people, processes, governance, technologies, and continuous improvement to achieve better business outcomes.
The AOTMP® Team Performance Program provides a proven methodology for evaluating, optimizing, and continuously improving your technology management environment. By identifying opportunities, prioritizing improvements, and applying industry best practices, organizations can reduce risk, optimize costs, improve operational performance, foster innovation, and increase business value.
Whether your objective is to improve an existing technology management program, optimize a specific area, or strengthen overall organizational performance, the Team Performance Program provides a practical framework for continuous improvement.
A Different Approach to Improving Technology Management Performance
Many organizations focus on improving individual technologies, reducing costs, or solving isolated operational challenges. While these efforts can deliver short-term results, they often fail to improve the overall performance of the technology management environment.
The AOTMP® Team Performance Program takes a holistic approach by evaluating and optimizing the people, processes, governance, technologies, best practices, and operational disciplines that collectively influence technology management performance.
The Result
Rather than addressing individual issues, the Team Performance Program helps organizations build a stronger, more effective technology management environment that delivers measurable business outcomes through continuous improvement.
What the Team Performance Program Evaluates
The Team Performance Program evaluates the key components that collectively influence technology management performance. Rather than focusing on a single area, it provides a comprehensive framework for identifying opportunities to improve operational performance and business outcomes across your technology management environment.
People
Develop the knowledge, skills, roles, and capabilities needed to support high-performing technology management teams.
Processes
Evaluate and improve the operational processes that support planning, procurement, implementation, support, financial management, and ongoing operations.
Governance
Strengthen policies, accountability, decision-making, performance measurement, and organizational alignment.
Technology
Assess the technologies, platforms, tools, and supporting capabilities that enable effective technology management.
Best Practices
Measure current practices against proven methodologies and identify opportunities for continuous improvement.
Performance
Evaluate operational effectiveness, service delivery, efficiency, quality, and overall technology management performance.
Cost Optimization
Identify opportunities to improve financial performance, optimize technology investments, and maximize value.
Risk Management
Strengthen operational resilience, improve compliance, and reduce technology-related business risk.
Innovation
Identify opportunities to improve agility, support business transformation, and enable continuous innovation.
Business Contribution
Align technology management with organizational objectives to improve business outcomes and increase the value technology delivers to the organization.
How It Works
The Team Performance Program follows a structured methodology designed to identify opportunities, prioritize improvements, and help organizations continuously improve technology management performance.
Discover
Develop an understanding of your organization's technology management environment, objectives, priorities, and current practices.
Evaluate
Assess the key components that influence technology management performance using proven methodologies and best practices.
Prioritize
Identify the greatest opportunities for improvement and prioritize initiatives based on business impact, organizational objectives, and expected value.
Improve
Implement practical recommendations that strengthen technology management performance across people, processes, governance, technologies, and best practices.
Measure
Monitor progress, evaluate results, and support continuous improvement to help ensure lasting organizational value.
Expected Outcomes
Organizations that apply the Team Performance Program establish a stronger foundation for continuous improvement while creating measurable business value across their technology management environment.
What Your Organization Receives
The Team Performance Program provides your organization with a structured framework for continuously evaluating, prioritizing, and improving technology management performance. Each review builds upon the previous one, helping your organization implement best practices, measure progress, and focus on the initiatives that create the greatest business value.
Executive Summary
Following each review, your organization receives an executive summary highlighting key observations, overall progress, major accomplishments, emerging priorities, and the most important opportunities for continued improvement.
Team Performance Roadmap
A living roadmap that organizes and tracks improvement initiatives across the ten technology management performance areas evaluated by the Team Performance Program.
The roadmap serves as your organization's ongoing performance improvement plan, helping leadership prioritize initiatives, assign accountability, monitor progress, and align improvement efforts with business objectives.
Prioritized Recommendations
Recommendations are prioritized to help your organization focus on the initiatives that create the greatest value first.
Leadership Recommendations
Strategic recommendations designed to help leadership strengthen governance, organizational alignment, decision-making, performance objectives, investment priorities, and the overall effectiveness of the technology management environment.
Operational Recommendations
Practical recommendations designed to help operational teams improve day-to-day execution, processes, workflows, service delivery, consistency, operational efficiency, and overall technology management performance.
Quarterly Progress Reviews
Each quarterly review measures progress against the Team Performance Roadmap, evaluates completed initiatives, identifies new opportunities, reprioritizes recommendations, and ensures improvement efforts remain aligned with changing business priorities.
Team Performance Scorecard
A visual scorecard helps leadership monitor progress across the ten technology management performance areas evaluated by the Team Performance Program.
| Performance Area | Previous | Current | Trend |
|---|---|---|---|
| People | 3.8 | 4.1 | ↑ |
| Processes | 3.5 | 3.9 | ↑ |
| Governance | 3.2 | 3.8 | ↑ |
| Technology | 4.0 | 4.2 | ↑ |
| Best Practices | 3.4 | 3.9 | ↑ |
| Performance | 3.6 | 4.0 | ↑ |
| Cost Optimization | 3.7 | 4.1 | ↑ |
| Risk Management | 3.3 | 3.8 | ↑ |
| Innovation | 2.9 | 3.5 | ↑ |
| Business Contribution | 3.1 | 3.7 | ↑ |
Is the Team Performance Program Right for Your Organization?
The Team Performance Program is designed for organizations that want to take a structured, measurable approach to improving technology management performance.
It is ideal for organizations that want to:
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✓Improve the performance of their technology management environment.
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✓Optimize people, processes, governance, technologies, and best practices.
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✓Reduce operational risk while improving efficiency and business value.
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✓Identify and prioritize opportunities for continuous improvement.
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✓Align technology management more closely with organizational objectives.
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✓Establish a proven framework for ongoing performance improvement.
The Team Performance Program is included as part of the AOTMP® Team Performance Subscription and Industry Leadership Subscription, providing organizations with an ongoing framework for continuously improving technology management performance while supporting professional development, collaboration, and the adoption of best practices.