Agenda

Advisory Council Annual Open Meeting

April 9th, 2025. 11am to 3pm ET.

AOTMP® Industry Overview, Opportunities and Challenges

This session will provide a comprehensive overview of the telecom, mobile, cloud, and IT management landscape in 2025, highlighting key trends, opportunities for business value optimization, industry challenges, and the role AOTMP® and Industry Council Members play in shaping the future of the technology management industry

Photo of Tim Colwell

Timothy C. Colwell

Executive Director, Industry Advisory Council at AOTMP

Photo of Tim Lybrook

Tim Lybrook

Managing Partner at AOTMP

Cloud Mastery: Navigating Challenges and Seizing Opportunities in Modern IT Service Management

As cloud services continue to reshape the IT landscape, professionals face a complex array of challenges and opportunities in managing these evolving technologies. This panel brings together three seasoned IT professionals to explore the multifaceted impact of cloud services on IT management.

Through engaging discussions, the panelists will share real-world experiences, highlight key challenges in areas such as cost optimization, security, and governance, and uncover opportunities for innovation and growth. Attendees will gain valuable insights into lessons learned from the field, equipping them to navigate the dynamic cloud ecosystem with confidence and strategic foresight.

Photo of Jackie Hallmark

Jackie Hallmark

Manager, IT Cyber and Information Security at Just Energy

Photo of Jermaine Cobbs

Jermaine Cobbs

Senior Manager, Technology Customer Experience – North America at Invesco Ltd

Artificial Intelligence (AI) is reshaping the IT landscape, presenting both unprecedented opportunities and complex challenges. This panel brings together three technology management professionals to explore the multifaceted impact of AI on telecom, mobile, cloud, and IT operations. Through engaging discussions, the panelists will share real-world experiences, highlight key challenges, and uncover opportunities for innovation. Attendees will gain valuable insights into lessons learned from the field, equipping them to navigate the evolving AI-driven technology management ecosystem with confidence.

Photo of Melanie Seekins

Melanie Seekins

AI Consultant, Insight Global

Photo of Dean Wilson

Dean Wilson

Multimedia Consultant, Hearst Media

Strengthening Cybersecurity Resilience: Enhancing Protection Through Policies, Technology, and Best Practices

This success story shares a strategy and techniques used to strengthen Harvard Medtech’s cybersecurity resilience.

Photo of Samer Odeh

Samer Odeh

Director of IT at Harvard Medical Technologies

Managing the Unmanageable: A Fresh Take on Mobile Devices and Services

In an era where mobile devices are indispensable to business operations, IT professionals face a complex web of challenges in managing these tools effectively. This topic is an open discussion for all attendees to share their insights and experiences. From navigating security risks and compliance issues to optimizing user experience and cost management, we will will delve into the multifaceted mobile device and service management domain.

Attendees will gain valuable perspectives on overcoming common hurdles, seizing emerging opportunities, and applying lessons learned to enhance their own strategies. Whether you’re grappling with BYOD policies, struggling with device lifecycle management, or seeking to future-proof your mobile strategy, this discussion promises actionable takeaways and thought-provoking dialogue. Join us for an engaging session that explores the past, present, and future of mobile management in IT.

Photo of Tim Colwell

Timothy C. Colwell

Executive Director, Industry Advisory Council at AOTMP

SaaS Under Siege: Overcoming License Management Nightmares

In the ever-evolving landscape of Software as a Service (SaaS), IT professionals face a myriad of challenges in managing licenses effectively. This panel discussion brings together three professionals to share their insights and experiences.

The panel will delve into the complexities of SaaS license management, exploring issues such as compliance risks, cost overruns, and the hidden pitfalls of subscription-based models. Attendees will gain valuable perspectives on navigating these challenges, uncover opportunities for optimization, and implement best practices for sustainable SaaS management.

Through real-world case studies and lessons learned, the panelists will provide actionable strategies to help organizations regain control, ensure compliance, and maximize the value of their SaaS investments. Whether you’re grappling with shadow IT, struggling with vendor negotiations, or seeking to streamline your SaaS portfolio, this session promises to equip you with the tools and knowledge to succeed.

Photo of John Mack

John Mack

IT Director at Cornell University

Photo of Sudheer Panyaram

Sudheer Panyaram

Sr. Manager, Enterprise Applications at Amplifycell Technologies

New Technology Functionality

This session explores how technology management vendors innovate to deliver, measure, and communicate business value to their customers. We’ll analyze how vendors foster a culture of innovation to ensure their offerings remain aligned with their clients’ evolving needs. Attendees will gain actionable insights into strategies for selecting and partnering with technology and technology management providers to unlock maximum business value.

Photo of Tim Colwell

Timothy C. Colwell

Executive Director, Industry Advisory Council at AOTMP

In this thought-provoking panel discussion, three technology management professionals will delve into the intricate world of Technology Expense Management (TEM) vendors. They will explore the successes, setbacks, and strategic implications of partnering with TEM providers. Our panelists will share their firsthand experiences, shedding light on the challenges they’ve faced, the opportunities they’ve uncovered, and the valuable lessons they’ve learned along the way.

Attendees will gain insights into maximizing the benefits of TEM partnerships while mitigating potential risks, empowering them to make informed decisions in their own technology expense management strategies.

 

 

Photo of Matt Kelley

Matt Kelley

Director of Engineering at DIRECTV

Brian Machan

Brian Machan

Sr IT Managed Mobility Analyst at Ryder Systems

Photo of Jayne Hogle

Jayne Hogle

Director Unified Communications at American Heart Association

Wrap up

Photo of Tim Colwell

Timothy C. Colwell

Executive Director, Industry Advisory Council at AOTMP

Free to attend

Join our open meeting to experience firsthand the collaborative environment, insightful discussions, and valuable networking opportunities that the AOTMP Advisory Council offers its members.