(HDF) Help Desk Fundamentals

(HDF) Help Desk Fundamentals

$169.00

This course will provide common considerations to manage a help desk, implement best practices, identify common challenges, and provide considerations to mitigate those challenges for level 1, 2 and 3 support.

Description

This course will provide common considerations to manage a help desk, implement best practices, identify common challenges, and provide considerations to mitigate those challenges for level 1, 2 and 3 support.