Learning objectives for each course supporting this certification include:

Auditing Best Practices: M2M/IoT Mobility Services (MIM)

• Define Machine-to-Machine (M2M) and the Internet of Things (IoT)
• Demonstrate the inventory auditing process
• Identify and resolve M2M and IoT security management challenges
• Identify M2M and IoT technology and devices

Auditing Mobile Telecom Invoices (AMI)

• Be able to audit a mobile environment
• Identify mobile environments and billing components
• Understand the process for auditing a mobile environment

Calculating Wireless Cost Savings (CWS)

• Define wireless optimization
• Describe standardized metrics
• Distinguish between chargeback models
• Identify wireless cost savings drivers

Contract Management: Mobility (CMM)

• Identify steps to manage mobile contracts
• Understand best practices for mobile contracts
• Understand important components of mobile contract management
• Understand the importance of mobile device peripherals

Mobile Service Analysis (MSA)

• Conduct an effective invoice to contract analysis
• Develop strategies to recover overpayments made due to mobile service provider billing errors
• Identify the different components in a mobile environment
• Recommend ways to optimize your mobile environment

Mobile Service Components (MSS)

• Recall the definitions of mobile voice components
• Recognize the technological lifespan for mobile devices within your mobile environment
• Recognize the three components your mobile environment can be broken in to: voice, data, and equipment

Optimizing Mobile Environments (OME)

• Define different plans that can be implemented within your organization’s mobile environment
• Describe the practical reasons for knowing your organization’s optimal cost per minute
• Recognize mobile environment components

Wireless Service Audit and Optimization (WAO)

• Interpret invoices and contracts
• Optimize contract and price performance
• Perform invoice-to-contract analysis