Telecom MACD & Change Management Specialist Certification Badge

Telecom MACD & Change Management Specialist

This AOTMP® University Specialty Certification bundle includes five (5) courses that teach foundational best practices for telecom change management and one (1) certification exam that verifies best practice knowledge. Earned specialty certification credentials are valid for 24 months.

  • (CHM) Effectively Manage Change
  • (CMP) Change Management: Preparation
  • (CPP) Change Management: Project Planning
  • (MMC) Managing the MACD Process
  • (CEM) Change Management: Executing and Monitoring Change
  • Telecom MACD & Change Management Specialist Exam


Certification Exam Included!

Experience level:

Focus area:

About this Bundle

What you will learn

Telecom MACD & Change Management Specialist

Change Management Executing and Monitoring Change (CEM)

  • Differentiate between the change management strategies for five separate departments
  • Explain what occurs within each phase of the process lifecycle
  • Identify the four phases of change management within the process lifecycle
  • List the five departments that have specific departmental process protocols

Change Management Preparation (CMP)

  • Define change management and its underlying principles
  • Discuss items to take into consideration prior to creating the project plan and process for implementing and managing change
  • Identify catalysts for change in the telecom environment

Change Management: Project Planning (CPP)

  • Create a draft project plan
  • Identify the process used to create a change project plan
  • Recognize the components of the scope of work
  • Write the objective of the change project

Effectively Managing Change (CHM)

  • Develop a project plan to manage a change within a telecommunications environment
  • Explain the purpose of each step in the process development life cycle
  • Explain why project planning is necessary for effective change management
  • Identify common processes within different areas of an organization that can help with effective change management
  • List the five catalysts for change in a telecommunications environment

Managing the MACD Process (MMC)

  • Explain financial MACDs
  • Explain operational MACDs
  • Explain technical MACDs

What's Included

This bundle includes the following courses:

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