Curated Content
Practical Intelligence Delivered Throughout the Month
- Research papers and special reports.
- Articles and industry observations.
- Videos and recorded sessions.
- Study guides and certification resources.
- Templates, checklists, and practical tools.
- Case studies and customer experiences.
- Best practices and framework guidance.
- Industry insights and trend analysis.
- Event summaries and key takeaways.
- Recommended resources and curated content collections.
Content is generally distributed through scheduled communications released on Tuesdays and Thursdays.
Upcoming Curated Content is included with:
- Individual Gold Subscription
- Team Performance Subscription
- Industry Leadership Subscription
August 2026 Content Schedule
Week of August 3
Asset & Inventory Management helps organizations maintain accurate visibility into what they own, where it is, and who is responsible for it. It supports better control, cleaner reporting, and smarter decision-making by reducing gaps between recorded assets and what actually exists.
This week’s curated content helps subscribers:
- Establish stronger asset management practices that improve tracking and accountability.
- Clarify roles and responsibilities so teams know who owns each part of the process.
- Validate asset, license, and service inventories to catch errors, duplicates, and missing records.
- Reduce waste, compliance risk, and surprise costs caused by inaccurate inventory data.
- Improve operational readiness by keeping asset records current and reliable.
Week of August 10
Mobile & Endpoint Management helps organizations keep devices secure, consistent, and easy to support across the business. It provides teams with practical guidance on managing endpoints and mobile devices to reduce risk and improve day-to-day operations.
This week’s curated content helps subscribers:
- Establish stronger endpoint practices that improve consistency and control.
- Prepare for bring-your-own-device programs with fewer security and support issues.
- Manage mobile devices more effectively with repeatable processes and clear policies.
- Reduce setup errors, policy gaps, and unnecessary help desk volume.
- Create a better experience for users while keeping IT oversight in place.
Week of August 17
Operational Improvement helps organizations make work more consistent, efficient, and reliable across teams and processes. It focuses on tightening execution, reducing errors, and building habits that support better service and stronger results over time.
This week’s curated content helps subscribers:
- Strengthen quality control and assurance so work is checked more consistently.
- Build a culture of continuous improvement instead of relying on one-time fixes.
- Apply service management practices that improve coordination, accountability, and customer experience.
- Reduce process gaps, rework, and avoidable service issues.
- Create more predictable operations that perform better as demands change.
Week of August 24
Vendor Management & Contract Management help organizations choose the right partners, manage supplier relationships, and protect themselves with clearer expectations and better oversight. It gives teams practical guidance for evaluating providers, strengthening vendor accountability, and reducing risk in day-to-day contract management.
This week’s curated content helps subscribers:
- Ask better questions during provider evaluations so they can compare capabilities more effectively.
- Build stronger TEM vendor relationships through clearer communication and expectations.
- Apply vendor management practices that improve accountability, consistency, and performance.
- Reduce the risk of poor service, misalignment, and costly surprises.
- Make smarter sourcing and contract decisions that support long-term value.
Week of August 31
Mobile Device Management helps organizations keep mobile devices secure, standardized, and easy to support as they scale. It gives teams practical tools for managing device service plans, setting clear usage rules, and creating a smoother experience for both users and IT.
This week’s curated content helps subscribers:
- Manage mobile devices and service plans more consistently with a clear reference guide and checklist.
- Define expectations with a mobile device policy that supports security, compliance, and user accountability.
- Improve the overall enterprise mobility experience with best practices that reduce friction and support issues.
- Avoid unnecessary service costs, configuration mistakes, and policy gaps.
- Maintain better control over mobile assets without making the environment harder for users to navigate.
September 2026 Content Schedule
Week of September 7
Auditing helps organizations verify charges, permissions, and processes, enabling them to catch issues before they become costly problems. It gives teams a more disciplined way to review records, improve efficiency, and strengthen oversight across carrier and service activities.
This week’s curated content helps subscribers:
- Understand the tradeoffs between contingency and flat-fee audit models.
- Review carrier permissions related to CPNI to reduce privacy and compliance risk.
- Apply proven audit practices that make reviews faster, more accurate, and more consistent.
- Identify billing errors, process gaps, and missed savings opportunities.
- Improve control and accountability through a more structured audit approach.
Week of September 14
Organizations should adopt AI in a way that is practical, responsible, and aligned with business goals. This approach gives teams a structured path for getting value from AI while also setting boundaries that protect trust, consistency, and decision quality.
This week’s curated content helps subscribers:
- Build a clear approach for introducing AI into everyday work and business processes.
- Understand the ethical issues that come with AI use so decisions are more thoughtful and accountable.
- Put an AI ethics framework into practice instead of leaving principles at a high level.
- Reduce the risk of rushed adoption, unclear governance, and inconsistent use of AI tools.
- Use AI more confidently by balancing innovation with responsibility.
Week of September 21
Vendor Management & Contract Management help organizations put clearer guardrails around supplier relationships and contract terms. It focuses on the practical details that reduce ambiguity, prevent disputes, and make vendor commitments easier to manage over time.
This week’s curated content helps subscribers:
- Create stronger service level agreements that define expectations and performance more clearly.
- Use contract language that supports billing disputes and makes cancellation terms easier to enforce.
- Confirm that critical protections are included in SaaS contracts before issues arise.
- Reduce legal, financial, and operational risk caused by vague or incomplete contract language.
- Improve vendor accountability by making obligations, remedies, and exit terms easier to understand.
Week of September 28
Operational Improvement helps organizations run more consistently by tightening change discipline, handling exceptions more effectively, and reinforcing a culture of excellence. It gives teams practical ways to reduce disruption, improve control, and keep operations aligned with business goals.
This week’s curated content helps subscribers:
- Strengthen operating standards so teams can deliver work more consistently.
- Manage change with fewer errors, surprises, and downstream impacts.
- Handle exceptions in a more structured way so issues are resolved faster and with less confusion.
- Improve accountability and process discipline across day-to-day operations.
- Build a more resilient operating model that performs better as demands shift.
October 2026 Content Schedule
Week of October 5
AI use in supplier and contract management helps organizations make smarter, faster decisions about who they work with and how well agreements are followed. It focuses on using automation and analytics to reduce manual review effort, improve consistency, and catch issues earlier in the lifecycle.
This week’s curated content helps subscribers:
- Use AI to evaluate and compare suppliers more objectively based on performance, risk, and fit.
- Apply AI to read and interpret contracts so key terms, obligations, and risks are easier to surface and track.
- Automate compliance monitoring so deviations from contract terms are identified sooner and with less manual effort.
- Reduce reliance on slow, error-prone manual reviews of suppliers and contracts.
- Strengthen governance by making supplier selection, contract analysis, and compliance more data-driven and repeatable.
Week of October 12
Technology Financial Management helps organizations turn technology spending data into clear plans, better decisions, and measurable business value. It gives teams practical ways to forecast costs, monitor performance, and communicate the financial impact of technology investments.
This week’s curated content helps subscribers:
- Build more reliable technology budgets and forecasts that account for changing business needs.
- Track the metrics that reveal where cost optimization efforts are working and where action is needed.
- Use meaningful TEM reports to improve visibility for finance, IT, and business stakeholders.
- Reduce surprises caused by unmanaged spend, incomplete data, and weak financial planning.
- Make technology decisions with a clearer view of cost, performance, and business value.
Week of October 19
Auditing helps organizations review service records with more consistency so they can catch errors, confirm accuracy, and reduce unnecessary spend. It gives teams a practical way to validate specific service types and keep billing and inventory information aligned.
This week’s curated content helps subscribers:
- Review data services more thoroughly so charges and configurations are easier to verify.
- Audit fixed data services with a repeatable checklist that improves consistency.
- Audit fixed voice services more effectively to catch discrepancies and missed savings opportunities.
- Reduce risk from inaccurate records, overlooked charges, and incomplete service visibility.
- Improve audit efficiency by using structured review steps instead of one-off checking.
Week of October 26
Security & Data Privacy help organizations protect technology environments, sensitive information, and stakeholder trust. It provides teams with practical guidance for building stronger safeguards, aligning controls to recognized frameworks, and making security part of everyday technology management.
This week’s curated content helps subscribers:
- Apply security practices that reduce exposure to threats, errors, and unauthorized access.
- Strengthen privacy practices so sensitive business and user data is handled more responsibly.
- Use the NIST Cybersecurity Framework to organize security priorities and improvement efforts.
- Reduce compliance, operational, and reputational risk created by inconsistent safeguards.
- Build a more resilient security posture that supports the business as technology needs change.
November 2026 Content Schedule
Week of November 2
Contract & SaaS Governance helps organizations manage software commitments with greater clarity, control, and accountability. It gives teams practical ways to define obligations, govern SaaS usage, and identify contract terms that can create unnecessary cost or risk.
This week’s curated content helps subscribers:
- Establish contract management practices that make obligations, renewals, and responsibilities easier to track.
- Apply SaaS governance controls that improve visibility into licenses, usage, and ownership.
- Review end-user license agreements with greater confidence before unfavorable terms become problems.
- Reduce waste, compliance gaps, and surprises associated with unmanaged software commitments.
- Improve decision-making by connecting contract terms and SaaS usage to business needs.
Week of November 9
Sustainable IT & Asset Lifecycle Management helps organizations make responsible technology decisions from procurement through retirement. It supports more efficient use of equipment, better lifecycle controls, and environmental practices that align operational needs with long-term sustainability goals.
This week’s curated content helps subscribers:
- Build sustainability into IT infrastructure planning and day-to-day technology decisions.
- Assess current practices to identify opportunities to reduce environmental impact and improve accountability.
- Develop a clear IT asset disposition approach that protects data and supports responsible retirement.
- Reduce risk from unmanaged end-of-life assets, inconsistent disposal practices, and avoidable waste.
- Create a more sustainable technology lifecycle without losing sight of performance and cost.
Week of November 16
Network Resilience & Modernization helps organizations design infrastructure that performs reliably, recovers more effectively, and adapts to changing business demands. It provides teams with practical guidance on building stronger networks and avoiding single points of failure.
This week’s curated content helps subscribers:
- Apply network design practices that support performance, scalability, and operational reliability.
- Prepare for disruptions with disaster recovery practices that improve readiness and recovery.
- Understand when redundancy and diversity are needed to protect critical connectivity and services.
- Reduce downtime, service interruptions, and risk from fragile or poorly planned infrastructure.
- Make infrastructure decisions that better support business continuity and future growth.
Week of November 23
Service Desk & User Experience help organizations deliver more responsive, consistent support while keeping employees productive. It focuses on practical ways to improve help desk operations, understand user needs, and build stronger relationships with the business through service interactions.
This week’s curated content helps subscribers:
- Establish help desk practices that make support more consistent, efficient, and easier to navigate.
- Improve mobile support experiences so users can get help when and where they need it.
- Measure internal customer satisfaction to identify service gaps and prioritize improvements.
- Reduce repeat issues, unnecessary escalations, and friction that disrupts employee productivity.
- Build trust in IT by making support more responsive and user-centered.
Week of November 30
Strategic Sourcing & Procurement helps organizations make better technology-buying decisions before cost, risk, and complexity are locked into an agreement. It gives teams practical tools for defining requirements, running more effective evaluations, and pursuing value beyond the initial price.
This week’s curated content helps subscribers:
- Apply sourcing and procurement practices that connect purchases to business requirements and long-term value.
- Prepare more complete requests for proposal so vendors can be evaluated on a more consistent basis.
- Look beyond price and features to identify the factors that lead to stronger sourcing outcomes.
- Reduce procurement risk caused by unclear requirements, weak comparisons, and short-term decision-making.
- Build vendor selections that better support performance, flexibility, and total value over time.