Certified AOTMP® Efficiency First® Executive Advisor

Reasons to earn certification

• Understand technical, financial, and operational issues and challenges faced by 52 different IT roles by title.
  You will be equipped with more avenues to sell and provide better service to customers.
• Identify the operational and business impact of these challenges and how they affect IT leadership and staff.
  You will understand the pain points that prospects and customers need to solve.
• Discover recommendations you can make to help IT professionals eliminate challenges.
  You will have immediate talking points that provide value to current customers and prospects.
• Learn about recommendations you can share with your prospects and customers that will position you as a strategic advisor.
  You will have knowledge that immediately adds credibility to your sales and delivery conversations.
• Uncover proven methods to increase revenue by aligning your products, services, and solutions with principles learned in this certification.
  You will immediately increase your ability to identify additional revenue opportunities in every account.

Purpose of the Certification

The AOTMP® Efficiency First® Executive Advisor certification is designed to:

1. Help professionals become trusted advisors to their customers and prospects.
2. Enhance understanding of common buyer challenges in technology management.
3. Improve advisory skills and knowledge of industry best practices.
4. Validate expertise through a recognized third-party certification.

Target Audience

This certification is intended for several types of professionals working for vendor companies:

Sales Professionals

• Those who want to position themselves as trusted advisors to customers and prospects.
• Professionals seeking to better understand and address common buyer challenges in the technology management industry.

Consulting Professionals

• Individuals aiming to enhance their advisory skills for technology management clients.
• Those interested in learning and applying industry best practices in their consulting work.

Service Delivery Professionals

• Professionals looking to improve their ability to overcome customer challenges.
• Those seeking certification to validate their expertise in technology management service delivery.

General Vendor Employees

• Employees working for companies that provide technology management solutions.
• Individuals interested in gaining credibility through a recognized third-party certification.

Benefits of the Certification

1. Increased credibility with customers and prospects.
2. Enhanced understanding of technology management challenges and solutions.
3. Improved ability to provide valuable advice and overcome customer obstacles.
4. Recognition of expertise through a respected industry certification.
5. Potential for career advancement and increased value to employer.

What you will learn

AOTMP® Efficiency First® Framework best practices that deliver technology management operational excellence and financial accountability. Best practices learned empower Executive Advisors with knowledge of technology management practices and enforce trusted advisor status with customers and prospects.

 Microlearning module titles

• Module 1: Technology Management Center of Excellence Overview
• Module 2: Technology Management Challenges – Financial Pillar
• Module 3: Technology Management Challenges – Business Pillar
• Module 4: Technology Management Challenges – Operational Pillar
• Module 5: Technology Management Challenges – Technical Pillar
• Module 6: Core Technology Management Platforms
• Module 7: Asset, License, and Service Management Practice Areas
• Module 8: Network Design and Disaster Recovery Practice Areas
• Module 9: Auditing and Invoice Processing Practice Areas
• Module 10: Budgeting & Forecasting Practice Area
• Module 11: Contract Management and Sourcing & Procurement Practice Areas
• Module 12: Vendor Management Practice Area
• Module 13: Help Desk and Endpoint Management Practice Areas
• Module 14: Order Management, Portfolio Delivery, and Project Management Practice Areas
• Module 15:Change Control, Quality Control & Quality Assurance, and Exception Management Practice Areas
• Module 16: Data Privacy, Regulatory Compliance and Security Practice Areas
• Module 17: Governance, Policy & Risk Management Practice Areas
• Module 18: Strategy and Business Analysis Practice Areas
• Module 19: Reporting & Analytics and Performance Management Practice Areas
• Module 20: Technology Management Center of Excellence Recommendations

Download certification learning objectives (PDF)

How credentials are earned

• Complete online, on demand courses. Courses are comprised of a series of 20 microlearning modules (8 to 12 minutes each) with a learning check at the end of each module.
• Pass a timed certification exam with a score of 80% or better. (2 pass attempts are included; additional exam retakes are available for an additional fee).
• Earned credentials include an electronic badge and certificate that can be used in sales and marketing efforts to promote certification achievement.
• AOTMP® is the official credentialing body and will provide descriptions for each certification that illustrate the value of collaborating with certified advisors to end prospects and customers.