Career Paths → Telecom, Mobility & Cloud / IT Management Industry

Example career path:
Telecom, Mobility & Cloud / IT Management Industry

Are you new to the Telecom, Mobility & Cloud / IT Management Industry? Jumpstart your career by mastering the essentials. Take these courses and earn these certifications.

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Step 1: Take these recommended courses

Foundation
Telecom

(TT) Telecom Terms: Mastering the Fundamentals

Upon completing this course, you will have learned how to: – Define telecom terms and acronyms – Use terminology and acronyms to better understand invoices issued by voice, data, and mobile telecom service providers – Understand terminology and acronyms found in telecom contracts – Understand technology terminology and acronyms used in daily work activity

Foundation
Cloud/IT, Mobility, Telecom

(TIO01) Technology Expense Management (TEM) Industry Overview

Upon completion of this course, you will have learned:

What Technology Expense Management (TEM) is
How TEM supports business, why it matters, and the value it offers
Business applications and use cases for TEM
Types of vendors and offering variables currently available in the industry
Considerations for building a business case for TEM
Efficiency First® Framework guiding principles supporting a TEM program

Foundation
Telecom

(TEC100) VoIP: A Primer

Upon completing this course, you will have learned how to: – Define circuit switching – Know what functions a private branch exchange or PBX performs – Detail advantages of a circuit-switched telephone line – Detail disadvantages to a circuit-switched telephone line

Foundation
Cloud/IT

(SASE01) Secure Access Service Edge Primer Course

Upon completion of this course, you will have learned:

What SASE is
How SASE supports business, why it matters, and the value it offers
Business applications and use cases for SASE
What to consider when developing a business case for implementing SASE solutions
Considerations for managing SASE solutions after implementation
Efficiency First® Framework best practices supporting SASE evaluation, adoption, and ongoing management

Foundation
Cloud/IT, Mobility, Telecom

(PIB01) POTS-in-a-Box Solutions Primer

Upon completion of this course, you will have learned:

What POTS-in-a-Box is
What is driving demand for POTS-in-a-Box solutions and the business problems solved by these solutions
Common business applications and use cases that benefit from POTS-in-a-Box solutions
Considerations for selecting POTS-in-a-Box solutions for your business
Considerations for implementing and managing POTS-in-a-Box solutions
Efficiency First® Framework best practices supporting POTS-in-a-Box solution evaluation and implementation

Foundation
Cloud/IT

(LM01) License Management Primer

Upon completion of this course, you will have learned:

What license management is
How license management supports business, why it matters, and the value it offers
Business applications and use cases for license management
What to consider when developing a business case for implementing license management solutions
Considerations for managing license management solutions after implementation
Efficiency First® Framework best practices supporting license management evaluation, adoption, and ongoing management

Foundation
Telecom

(ITT) International Telecom Terms

Upon completing this course, you will have learned how to: – Identify global telecom regions – Understand the telecom technology development timeline – Identify regulatory bodies and regulations in the Americas, EMEA, and APAC – Understand regulations created by the International Telecommunications Union

Foundation
Cloud/IT, Mobility, Telecom

(IDP) Introduction to Data Privacy

Upon completing this course, you will have learned how to: – Explain the difference between data privacy and data security – Understand the telecom, mobility, and IT management consequences that result from not following appropriate data privacy practices – Recognize the data privacy laws active in the Americas, EMEA (Europe, Middle East, & Africa) and Asia Pacific – Describe the role of a Data Protection Officer (DPO) and their impact on data privacy compliance in your technology management environment

Foundation
Cloud/IT, Mobility, Telecom

(GDP) Introduction to GDPR

Upon completing this course, you will have learned how to: – Understand the General Data Protection Regulation or GDPR, its requirements and its penalties – Recognize the effects of the GDPR on enterprise and vendor environments – Demonstrate GDPR comprehension through real-world scenarios

Foundation
Cloud/IT, Mobility, Telecom

(CX01) Internal Service Delivery Customer Experience (CX) Primer

Upon completion of this course, you will have learned:

What customer experience (CX) is
How CX supports business, why it matters, and the value it offers
CX business applications and use cases
Considerations for elevating CX practices for your organization
How to measure CX practice performance
Efficiency First^® Framework best practices supporting service delivery CX

Step 2: Earn these recommended Specialist Certifications

Certification
Foundation

Telecom Asset & Service Management Specialist

This AOTMP Specialist Certification is ideal for telecom management professionals in operations roles with asset or service management responsibilities. It includes five (5) courses that teach foundational best practices for developing a telecom asset and service inventory and one (1) certification exam that verifies best practice knowledge.

Certification
Intermediate

Mobility Program Management Specialist

This AOTMP Specialist Certification is ideal for mobility management professionals in operations, procurement, or management roles with asset management, endpoint management, sourcing and procurement, or strategy responsibilities. It includes six (6) intermediate courses that teach best practices supporting mobility program management and one (1) certification exam that verifies best practice knowledge.

Certification
Foundation

Data Privacy Specialist

This AOTMP Data Privacy Specialist Certification is ideal for telecom, mobility, and cloud / IT management professionals in operations or management roles with data privacy responsibilities. It includes six (6) courses that teach foundational data privacy best practices and one (1) certification exam that verifies best practice knowledge.

Certification
Foundation

Cloud Management Specialist I

This AOTMP Cloud Management Certification is ideal for cloud / IT management professionals in operations, finance, or management roles with auditing or service management responsibilities. It includes six (6) courses that teach foundational cloud technology principles and one (1) certification exam that verifies best practice knowledge.

This career path is achievable with an Unlimited Plus or Unlimited Pro subscription.

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Telecom, Mobility & Cloud / IT Management Industry

Example career path:Telecom, Mobility & Cloud / IT Management Industry

Step 1: Take these recommended courses

Step 2: Earn these recommended Specialist Certifications

Example career path:
Telecom, Mobility & Cloud / IT Management Industry