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Example career path:
Telecom, Mobility & Cloud / IT Management Industry

Are you new to the Telecom, Mobility & Cloud / IT Management Industry? Jumpstart your career by mastering the essentials. Take these courses and earn these certifications.

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Step 1: Take these recommended courses

Upon completion of this course, you will have learned:
  • What Technology Expense Management (TEM) is
  • How TEM supports business, why it matters, and the value it offers
  • Business applications and use cases for TEM
  • Types of vendors and offering variables currently available in the industry
  • Considerations for building a business case for TEM
  • Efficiency First® Framework guiding principles supporting a TEM program
Upon completion of this course, you will have learned:
  • What POTS-in-a-Box is
  • What is driving demand for POTS-in-a-Box solutions and the business problems solved by these solutions
  • Common business applications and use cases that benefit from POTS-in-a-Box solutions
  • Considerations for selecting POTS-in-a-Box solutions for your business
  • Considerations for implementing and managing POTS-in-a-Box solutions
  • Efficiency First® Framework best practices supporting POTS-in-a-Box solution evaluation and implementation

Upon completion of this course, you will have learned:

  • What customer experience (CX) is
  • How CX supports business, why it matters, and the value it offers
  • CX business applications and use cases
  • Considerations for elevating CX practices for your organization
  • How to measure CX practice performance
  • Efficiency First® Framework best practices supporting service delivery CX
Upon completion of this course, you will have learned:
  • What SASE is
  • How SASE supports business, why it matters, and the value it offers
  • Business applications and use cases for SASE
  • What to consider when developing a business case for implementing SASE solutions
  • Considerations for managing SASE solutions after implementation
  • Efficiency First® Framework best practices supporting SASE evaluation, adoption, and ongoing management
Upon completion of this course, you will have learned:
  • What license management is
  • How license management supports business, why it matters, and the value it offers
  • Business applications and use cases for license management
  • What to consider when developing a business case for implementing license management solutions
  • Considerations for managing license management solutions after implementation
  • Efficiency First® Framework best practices supporting license management evaluation, adoption, and ongoing management
Upon completing this course, you will have learned how to: – Define circuit switching – Know what functions a private branch exchange or PBX performs – Detail advantages of a circuit-switched telephone line – Detail disadvantages to a circuit-switched telephone line
Upon completing this course, you will have learned how to: – Define telecom terms and acronyms – Use terminology and acronyms to better understand invoices issued by voice, data, and mobile telecom service providers – Understand terminology and acronyms found in telecom contracts – Understand technology terminology and acronyms used in daily work activity
Upon completing this course, you will have learned how to: – Understand the General Data Protection Regulation or GDPR, its requirements and its penalties – Recognize the effects of the GDPR on enterprise and vendor environments – Demonstrate GDPR comprehension through real-world scenarios
Upon completing this course, you will have learned how to: – Explain the difference between data privacy and data security – Understand the telecom, mobility, and IT management consequences that result from not following appropriate data privacy practices – Recognize the data privacy laws active in the Americas, EMEA (Europe, Middle East, & Africa) and Asia Pacific – Describe the role of a Data Protection Officer (DPO) and their impact on data privacy compliance in your technology management environment
Upon completing this course, you will have learned how to: – Identify global telecom regions – Understand the telecom technology development timeline – Identify regulatory bodies and regulations in the Americas, EMEA, and APAC – Understand regulations created by the International Telecommunications Union

Step 2: Earn these recommended Specialist Certifications

This AOTMP University Specialist Certification is ideal for telecom management professionals in operations roles with asset or service management responsibilities. It includes five (5) courses that teach foundational best practices for developing a telecom asset and service inventory and one (1) certification exam that verifies best practice knowledge.
This AOTMP University Specialist Certification is ideal for telecom, mobility, and cloud / IT management professionals in operations or management roles with data privacy responsibilities. It includes six (6) courses that teach foundational data privacy best practices and one (1) certification exam that verifies best practice knowledge.
This AOTMP University Specialist Certification is ideal for mobility management professionals in operations, procurement, or management roles with asset management, endpoint management, sourcing and procurement, or strategy responsibilities. It includes six (6) intermediate courses that teach best practices supporting mobility program management and one (1) certification exam that verifies best practice knowledge.
This AOTMP University Specialist Certification is ideal for cloud / IT management professionals in operations, finance, or management roles with auditing or service management responsibilities. It includes six (6) courses that teach foundational cloud technology principles and one (1) certification exam that verifies best practice knowledge.

This career path is achievable with an Unlimited Plus or Unlimited Pro subscription.

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