The Efficiency First® Framework Guidebook

About the Guidebook

The Efficiency First® Framework Guidebook is for business and public sector organizations adopting Framework principles, and for service providers aligning products, services, and solutions with Framework principles.

This Guidebook defines and outlines key principles and practices that help drive performance and efficiency which can be applied to existing practices and processes. In addition, the principles of the Efficiency First® Framework complement other business practices such as ITIL, Six Sigma, Lean Sigma, and TBM.

Utilization of the Efficiency First® Framework Guidebook will vary based upon stakeholder group. Examples of key stakeholder groups and how they might use the Guidebook include:

• Executives & Business Leaders – Understanding how telecom, mobile, cloud / IT can drive business results.
• Finance Professionals – Determining factors that influence total cost of ownership and drive optimal financial performance.
• Procurement Professionals – Determining factors that influence vendor performance products and services.
• Telecom / Mobile / Cloud / IT Management Professionals – Providing structure and drive performance accountability.
• Telecom / Mobile / Cloud / IT Operations Professionals – Determining actions that support best practice performance.