AOTMP® University Online Course

(MSA) Mobile Service Analysis

Experience Level:
Portfolio Area:


Learning Objectives

Upon completing this course, you will have learned how to:
– Identify the different components in a mobile environment
– Conduct an effective invoice to contract analysis
– Develop strategies to recover overpayments made due to mobile service provider billing errors

Course Details

Validating mobile invoice accuracy, correcting exceptions, and recovering overcharges are necessary mobility management activities. This course explores foundational principles that support mobile service analysis practices.

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