AOTMP® University Online Course

(TEM) Developing a Telecom Expense Management Plan

Experience Level:
Portfolio Area:


Learning Objectives

Upon completing this course, you will have learned how to:
– Define Telecom Expense Management
– Perform a needs assessment for a Telecom Expense Management program
– Distinguish between the benefits of insourcing and outsourcing
– Explain how to identify the ROI of a Telecom Expense Management program
– Explain how to maximize the benefits of a Telecom Expense Management program

Course Details

The Telecom Expense Management (TEM) market space is occupied by a myriad of service and software providers as well as consultants all proposing solutions to the customer’s desire to control and optimize telecom cost. With many offerings available, what should customers consider when developing and implementing a TEM plan? This course provides a definition to the practice of TEM and shares seven tips for implementing the appropriate TEM plan for your organization.

Questions? We're here to help