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(TOT) Tools of the Trade

Portfolio Area: Telecom

Experience Level: Foundation

Course Details

Technology support staff roles can be varied. Having knowledge of the right tools for any job can make the difference between working smarter and working harder. This course identifies common tools used daily by enterprises and telecom service providers. Gain an in-depth understanding of the resources to take advantage of in order to optimize technology support staff roles.

Learning Objectives

Upon completing this course, you will have learned how to:
– Identify and understand the following tools: NANPA, Erlangs, State Legislature, Tariff and Service Price Guides, State Telecom Regulatory Agencies, and the FCC

Includes:

On-demand Course

Digital Certificate*

*Issued when the course has been completed.

Experience:

Foundation

Duration:

60 minutes

Portfolio Area:

Telecom

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Volume purchasing provides the ultimate flexibility by allowing managers to assign different courses to different learners over a 12-month period. Contact us to get started.

Number of Courses	Discount	Price per Course	Total
1	n/a	$298	$298
10	15%	$253	$2,533
20	25%	$224	$4,470
30	35%	$194	$5,811
40	45%	$164	$6,556
50	55%	$134	$6,705
75	60%	$119	$8,940
100	65%	$104	$10,430

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