State of the Industry
The Truth About Technology Expense Management in 2024
Part 5
The Urgent Need for Innovation and Partnership
- Introduction
- Part 1: The Urgent Need for Transformation in TEM
- Part 2: Breaking Free from the Cost Savings Trap
- Part 3: Bridging the Buyer-Seller Divide
- Part 4: The Savings Paradox: Redefining Value in TEM
- Part 5: The Urgent Need for Innovation and Partnership
- Part 6: The Imperative for Centers of Excellence
- Part 7: A Call to Action for Buyers
- The Telecom Expense Management (TEM) Industry Has to Change Part 8: Message to Sellers
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The Urgent Need for Change
The current TEM model is failing both buyers and sellers. Buyers are frustrated with unfulfilled promises, while sellers struggle with unrealistic expectations and diminishing profits. This dysfunctional relationship is holding back innovation and growth in an industry that should thrive in our increasingly connected world.A Vision for the Future
Imagine a TEM industry where:- Buyers and sellers work as true partners, aligned in their goals and expectations.
- Contracts are fair, flexible, and focused on mutual success.
- Pricing models reflect the real value delivered, not just cost savings.
- Innovation is constant, driven by collaboration and shared insights.
- Technology is leveraged to its fullest potential, creating efficiencies and new opportunities.
The Path Forward
To realize this vision, we must take decisive action:- Redefine Partnerships: Move beyond transactional relationships to strategic alliances.
- Embrace Transparency: Open, honest communication must become the norm.
- Invest in Education: Both buyers and sellers must deepen their understanding of TEM complexities.
- Adopt Agile Methodologies: Flexibility and adaptability should be built into every aspect of TEM services.
- Focus on Outcomes: Shift from cost-cutting to value creation as the primary measure of success.
Act Today
- Evaluate your current TEM relationships. Are they truly serving your needs?
- Initiate conversations about new partnership models with your TEM providers or customers.
- Invest in upskilling your team to meet the challenges of the evolving TEM landscape.
- Explore innovative technologies that can enhance your TEM capabilities.
- Join industry forums and contribute to shaping the future of TEM.
How can AOTMP help?
- Unlock Best Practices for Success: Contact us to discover industry-leading technology management practices and tools that will drive your organization’s success.
- Empower Your Team with Education: Dive into our comprehensive educational resources and programs designed to equip your teams with the knowledge and skills needed to excel in technology management.
- Gain Expert Insights: Schedule a free advisory call with our specialists to discuss your challenges and receive tailored guidance for your technology management needs.
- Discover the Leaders: Check out the AOTMP® Efficiency First® Solution Certified Vendors at the forefront of this industry revolution.
AOTMP Certified Vendors have validated the performance of their products against the principles of the Efficiency First® Framework.
AOTMP® Efficiency First® Solution Certified Vendors are at the forefront of this industry revolution, committed to:
- Redefining value beyond cost savings
- Building true strategic partnerships with clients
- Driving innovation in technology management
- Fostering transparency and open communication
- Supporting the development of world-class Technology Management Centers of Excellence
These certified vendors aren’t just talking about change – they’re actively implementing the strategies outlined in our whitepaper series to deliver unparalleled value to their clients.
Meet the Authors
Tim Lybrook and Timothy C. Colwell have over 65 years of experience between them. They know what works and what doesn’t, and have seen hundreds of success stories and hundreds of failed relationships.
They literally wrote the book on gaining and maintaining technology management financial and operational efficiency. The Efficiency First® Framework Guidebook details best practices across 30 telecom, mobile, and cloud / IT workstreams that deliver proven results.