State of the Industry

The Truth About Technology Expense Management in 2024

Part 6

The Imperative for Centers of Excellence

In today’s hyper-competitive business landscape, traditional TEM practices are not just inefficient—they’re risky. Fragmented processes, inconsistent data management, and missed optimization opportunities are costing organizations millions and exposing them to unnecessary risks. The solution is clear, but the window of opportunity is closing fast. It’s time to establish robust Technology Management Centers of Excellence (CoE) to transform technology management from a cost center into a strategic powerhouse.

Why Your Current TEM Approach Is Holding You Back

Traditional TEM practices are no longer sufficient. They often result in:

  1. Fragmented processes across departments.
  2. Inconsistent data management.
  3. Inefficient resource allocation.
  4. Missed opportunities for cost savings and optimization.

These shortcomings cost your customers money, time, and a competitive edge. But there’s a solution that can turn these challenges into opportunities. 

The Power of a Center of Excellence

Imagine a centralized hub where technology management expertise, best practices, and cutting-edge technologies converge. This is what a CoE offers:

  1. Unified Strategy: Align all technology management-related activities with your organization’s goals.
  2. Optimized Processes: Streamline operations and eliminate redundancies.
  3. Data-Driven Decisions: Leverage advanced analytics for informed decision-making.
  4. Continuous Improvement: Foster a culture of innovation and adaptation.
  5. Maximized ROI: Ensure every technology dollar spent delivers value.

The Urgency of Action

The communications industry is evolving at breakneck speed. 5G, IoT, and cloud technologies are reshaping the landscape. Without a CoE, you risk:

  • Overspending on unnecessary services.
  • Security vulnerabilities from unmanaged devices.
  • Missed opportunities for strategic partnerships.
  • Falling behind competitors who have embraced CoE models.

Your Roadmap to Technology Management Excellence

  1. Assess: Evaluate your current technology management practices and identify gaps.
  2. Plan: Develop a comprehensive strategy for your CoE.
  3. Build: Assemble a team of experts and implement best-in-class tools.
  4. Launch: Roll out your CoE with clear communication and training.
  5. Evolve: Continuously refine and adapt your CoE to stay ahead of industry trends.

The Time to Act Is Now

Don’t let outdated TEM practices hold your organization back. Embrace the power of a Center of Excellence and position your company at the forefront of technology management innovation. The benefits are clear, the path is defined, and the time for action is now.

How can AOTMP help?

AOTMP Certified Vendors have validated the performance of their products against the principles of the Efficiency First® Framework.

AOTMP® Efficiency First® Solution Certified Vendors are at the forefront of this industry revolution, committed to:

  • Redefining value beyond cost savings
  • Building true strategic partnerships with clients
  • Driving innovation in technology management
  • Fostering transparency and open communication
  • Supporting the development of world-class Technology Management Centers of Excellence 

These certified vendors aren’t just talking about change – they’re actively implementing the strategies outlined in our whitepaper series to deliver unparalleled value to their clients.

Photo of Tim Colwell

Timothy C. Colwell

Executive Vice President
Connect on Linkedin
Photo of Tim Lybrook

Tim Lybrook

Managing Partner
Connect on Linkedin

Meet the Authors

Tim Lybrook and Timothy C. Colwell have over 65 years of experience between them. They know what works and what doesn’t, and have seen hundreds of success stories and hundreds of failed relationships.

They literally wrote the book on gaining and maintaining technology management financial and operational efficiency. The Efficiency First® Framework Guidebook details best practices across 30 telecom, mobile, and cloud / IT workstreams that deliver proven results.

"*" indicates required fields

Name*
This field is for validation purposes and should be left unchanged.