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Proving ROI & Managing Legal Risks with Emerging Tech

By Timothy C. Colwell, Executive Vice President at AOTMP
A blueprint-style illustration of an AI model with a modern lock icon overlay — representing secure, responsible design.

As organizations seek to justify their investments in AI and new technologies, demonstrating return on investment (ROI) and managing regulatory risks are becoming increasingly important. Simply deploying the latest solutions is not sufficient; leaders must define clear metrics for measuring success while proactively addressing their legal responsibilities regarding data privacy and security.

To effectively prove ROI and manage risk, organizations should consider the following methods:

  • Conduct a thorough evaluation of AI use cases, particularly those involving sensitive information such as HR data, personally identifiable information (PII), or health data.
  • Implement controls to identify PII and other sensitive content, even when it is not explicitly labeled.
  • Stay updated on evolving regulations (such as HIPAA) that may surpass current industry best practices.
  • Factor in legal costs and potential liabilities when calculating the total cost of AI initiatives, keeping in mind that early legal cases related to AI implementation can lead to unexpected expenses.

Organizations that weave compliance and risk management into their technology selection process will find it easier to secure budget approvals and sustain innovation, all while avoiding the potential pitfalls of being at the forefront of regulatory actions.

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This post is sponsored by Sakon and Bearstone.

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About Sakon

Sakon is the Telecom Cloud — a governed architecture that brings clarity, control, and automation to global enterprise telecom and mobility operations. As a pioneer in telecom lifecycle management, Sakon created the industry’s first unified system of record and continues to lead with data-governed solutions that power real-time visibility, intelligent automation, and modernization across network, wireless, and financial systems. Built for outcomes, Sakon helps CIOs, CFOs, and IT leaders stabilize platforms like ServiceNow, Coupa, and SAP, reduce risk, and drive transformation. Beyond technology, Sakon supports global connectivity through its teams and Kids Connect Global, making telecom smarter, simpler, and more equitable. Learn more at www.sakon.com.

About Bearstone

Bearstone is a telecom vendor governance firm founded by Bill Henrichs, Former Head of Telecommunications at Simon Property Group. Managing telecom for a 200+ site portfolio, Bill saw what most CIOs learn: invoices routinely carry unauthorized charges — services billed after disconnect, rates outside contracted terms — that no one is validating line by line. He built Bearstone to close that gap.

Bearstone delivers BearGuard — a managed governance service that validates invoices against contracted terms, surfaces unauthorized charges and variance, and holds carriers accountable for correction. Where TEM platforms stop at reporting, BearGuard begins.

Headquartered in Noblesville, Indiana, Bearstone serves multi-site enterprises — retail, hospitality, and distribution — with 200+ locations or $2M+ in annual telecom spend.

Learn more at www.BearstoneLLC.com/ExecutiveBrief  

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