Example career path:
Technology Expense Management

Are you a Technology Expense Management professional looking to expand your career? Take these courses and earn these certifications to elevate your best practice knowledge.

or return to Career Paths

Step 1: Take these recommended courses

Upon completion of this course, you will have learned:
  • What Technology Expense Management (TEM) is
  • How TEM supports business, why it matters, and the value it offers
  • Business applications and use cases for TEM
  • Types of vendors and offering variables currently available in the industry
  • Considerations for building a business case for TEM
  • Efficiency First® Framework guiding principles supporting a TEM program
Upon completion of this course, you will have learned:
  • Common success factors for TEM programs
  • What TEM program success looks like to different business stakeholders
  • How to set the stage for success with your TEM vendor
  • Why TEM programs fail and how to avoid problems
  • How to foster strong partnership with your TEM vendor
  • Efficiency First® Framework guiding principles supporting TEM program success

Upon completion of this course, you will have learned:

  • What customer experience (CX) is
  • How CX supports business, why it matters, and the value it offers
  • CX business applications and use cases
  • Considerations for elevating CX practices for your organization
  • How to measure CX practice performance
  • Efficiency First® Framework best practices supporting service delivery CX
Upon completion of this course, you will have learned:
  • What a Center of Excellence (CoE) is
  • How a CoE supports business, why it matters, and the value it offers
  • Considerations for creating a CoE
  • Considerations for launching a CoE
  • How to evaluate CoE performance
  • Efficiency First® Framework best practices supporting CoE design, deployment, and maturity.

Upon completion of this course, you will have learned:

  • What cloud optimization is
  • Why cloud optimization matters and the value it offers
  • Cloud optimization business applications and use cases
  • Considerations for selecting a cloud optimization solution for your organization
  • Ongoing cloud optimization performance considerations
  • Efficiency First® Framework best practices supporting cloud optimization

Step 2: Earn these recommended Professional Certifications

This AOTMP Telecom Management Professional Certification is ideal for people currently managing or aspiring to manage a team or teams with responsibilities supporting telecommunications technology in one or more of these Efficiency First® Framework practice areas:
The AOTMP Mobility Management Professional Certification is ideal for people currently managing or aspiring to manage a team or teams with responsibilities supporting mobility technology in one or more of these Efficiency First® Framework practice areas:
An AOTMP IT Management Professional Certification is ideal for people currently managing or aspiring to manage a team or teams with responsibilities supporting cloud / IT technology in one or more of these Efficiency First® Framework practice areas:

This career path is achievable with an Unlimited Pro subscription.

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