Example career path:
Cloud / IT Management
or return to Career Paths
Step 1: Take these recommended courses
Foundation | Cloud/IT
Upon completing this course, you will have learned how to:
– Identify the necessary aspects of a UC Policy
– Understand the steps in monitoring UC Policy adoption
– Identify what change control mechanism are required to manage change control during UC implementation
– Identify the appropriate levels of approval for each step in the change control and UC management policy process
– Create a basic UC Policy
Foundation | Cloud/IT
Upon completing this course, you will have learned how to:
– Define Unified Communications
– Identify Common Features
– Identify Common Applications
– Identify Common Benefits
– Identify Relationships (Related technology and Efficiency First® Framework)
Foundation | Cloud/IT
Upon completing this course, you will have learned how to:
– Understand UC migration requirements and benefits
– Understand the components of a full and partial UC migration
– Identify components for enterprise telecom UC migrations
– Understand the telecom network capacity requirements for a UC migration
– Implement best practices for UC migration
Foundation | Cloud/IT
Upon completion of this course, you will have learned:
- What license management is
- How license management supports business, why it matters, and the value it offers
- Business applications and use cases for license management
- What to consider when developing a business case for implementing license management solutions
- Considerations for managing license management solutions after implementation
- Efficiency First® Framework best practices supporting license management evaluation, adoption, and ongoing management
Foundation | Cloud/IT, Mobility, Telecom
Upon completion of this course, you will have learned:
- What cloud optimization is
- Why cloud optimization matters and the value it offers
- Cloud optimization business applications and use cases
- Considerations for selecting a cloud optimization solution for your organization
- Ongoing cloud optimization performance considerations
- Efficiency First® Framework best practices supporting cloud optimization
Step 2: Earn these recommended Specialist Certifications
CERTIFICATION | FOUNDATION
Cloud Management Specialist I
This AOTMP Cloud Management Certification is ideal for cloud / IT management professionals in operations, finance, or management roles with auditing or service management responsibilities. It includes five (5) courses that teach foundational cloud technology principles and one (1) certification exam that verifies best practice knowledge.
CERTIFICATION | INTERMEDIATE
Cloud Management Specialist II
This AOTMP Specialist Certification is ideal for cloud / IT management professionals in operations, finance, procurement, or management roles with auditing, policy, project management, or security responsibilities. It includes five (5) courses that teach cloud management best practices and one (1) certification exam that verifies best practice knowledge.
Step 3: Earn this recommended Professional Certification
CERTIFICATION | INTERMEDIATE
Certified IT Management Professional (CIMP)
What You Will Learn
- Fundamental Guiding Principles of the Efficiency First® Framework and how to apply them in real-world scenarios.
- Characteristics and management of the Cloud / IT Portfolio Area, including optimization focus areas and stakeholder group roles.
- Measurement techniques such as Efficiency Ratings, Focus Area Ratings, and Optimization Potential, along with their components and applications.
- Implementation of the Continuous Improvement Approach and evaluation of key process metrics through practice area KPIs.
- Utilization of Core Management Technologies, effective use of other data sources and systems, and understanding the requirements of a master system of record.
- Essential practitioner skills, process development strategies, and the Accountability Matrix Discipline Pillars relevant for operational excellence in cloud / IT management.
- Application of RASCI concepts (Responsible, Accountable, Supported, Consulted, Informed) as they relate to workforce and cloud / IT management workflows.
Benefits of Certification
- Recognition for competency and performance excellence in cloud / IT management based on an internationally recognized framework.
- Validation of best-practice knowledge that supports professional reputation and credibility among peers.
- Enhanced ability to design, optimize, and continuously improve cloud / IT management processes.
- Qualification to interpret and act on key management metrics, improving organizational efficiency and operational outcomes.
- Access to structured templates, process guidance, and continuous improvement resources for ongoing professional development.