Q: Is it true that the FCC is stopping robocalls? A: Robocalls are a nuisance and a frustration for everyone with a phone number. And the Federal Communications Commission (FCC) has noticed. On June 6th, the ag...
Telecom and taxes are inseparable. In the United States, fringe benefits and surcharge burdens can add up to 40% more cost to some telecom invoices. That’s why employers must consider one primary type of tax &#...
Many of today’s digital transformation projects include a new trend: Artificial Intelligence (AI). In fact, almost any industry can benefit from these intelligent, independent systems. No wonder we’re seeing a ...
Examine the business drivers for cyber risk and understand the urgent need to focus on root causes, susceptibilities, and actions that are relevant to critical business operations. ...
Last night, California Attorney General Xavier Becerra’s senate-sponsored bill was handily rejected by the California Senate in a largely procedural limitation. The passed the procedural time limitation i...
Technical availability is widely known in the SLA arena and five 9’s is the gold standard, but SLAs are also important tools for setting performance expectations in professional services, consulting and outsour...
Digital transformation garners significant attention today as organizations seek to exploit technology to transform business. It requires a vision, a strategy, and a budget. The first two ingredients rely on kn...
I was reading an article this week from the Chicago Tribune where Paul McDonald, a senior executive of the staffing firm Robert Half, said “If companies want to retain the best workforce, they need to look beyo...
Digital transformation is the “in” buzzword in the telecom, mobility, and information technology management industry, but what does it really mean? Digital transformation is strategically defined as...
Vendors in the telecom expense management and wireless mobility management space have changed quite a bit over the past decade. Long-time vendors have evolved, new vendors have emerged, and many vendors have b...
