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Position TEM as a Strategic Decision Platform

By Timothy C. Colwell, Executive Vice President at AOTMP
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Technology expense management (TEM) is frequently viewed as a cost-cutting tool. That limits its strategic value and reduces buy-in from the business.

The Challenge

  • Savings alone do not sustain long-term sponsorship.
  • TEM outputs are often shared without tying them to business outcomes.
  • Teams struggle to show how TEM improves decision-making and risk reduction.

Why This Is Hard

  • Finance and business stakeholders expect different evidence of value.
  • TEM outcomes can be slow to produce clear, visible business impact.
  • Organizations lack consistent storytelling around reinvestment and governance.

The Opportunity

  • Position TEM as a decision support function that frees capacity and reduces risk.
  • Demonstrate reinvestment opportunities gained from continuous service and spend optimization that align with strategic goals.
  • Use TEM data to inform procurement, lifecycle, and vendor strategies.

What Leading Organizations Do Effectively

  • Report on TEM outcomes in business terms such as reinvested savings and reduced vendor risk.
  • Show examples where TEM enabled faster decisions or avoided supplier failure.
  • Use TEM dashboards tied to financial and operational owners.
  • Promote staff reallocation from transactional work to vendor and project management.
  • Establish governance that integrates TEM into sourcing and contract lifecycle.

AOTMP’s Perspective

AOTMP recommends presenting TEM as a strategic enabler, not just a savings vehicle. Link TEM metrics to reinvestment outcomes and risk reduction to sustain leadership support and demonstrate real business impact.

Whether you’re looking to connect with peers, invest in your own professional development, strengthen your organization’s technology management capabilities, or help advance the technology management profession, AOTMP® provides a clear path to help you achieve your goals. Learn more or enquire now →

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This post is sponsored by Sakon and Bearstone.

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About Sakon

Sakon is the Telecom Cloud — a governed architecture that brings clarity, control, and automation to global enterprise telecom and mobility operations. As a pioneer in telecom lifecycle management, Sakon created the industry’s first unified system of record and continues to lead with data-governed solutions that power real-time visibility, intelligent automation, and modernization across network, wireless, and financial systems. Built for outcomes, Sakon helps CIOs, CFOs, and IT leaders stabilize platforms like ServiceNow, Coupa, and SAP, reduce risk, and drive transformation. Beyond technology, Sakon supports global connectivity through its teams and Kids Connect Global, making telecom smarter, simpler, and more equitable. Learn more at www.sakon.com.

About Bearstone

Bearstone is a telecom vendor governance firm founded by Bill Henrichs, Former Head of Telecommunications at Simon Property Group. Managing telecom for a 200+ site portfolio, Bill saw what most CIOs learn: invoices routinely carry unauthorized charges — services billed after disconnect, rates outside contracted terms — that no one is validating line by line. He built Bearstone to close that gap.

Bearstone delivers BearGuard — a managed governance service that validates invoices against contracted terms, surfaces unauthorized charges and variance, and holds carriers accountable for correction. Where TEM platforms stop at reporting, BearGuard begins.

Headquartered in Noblesville, Indiana, Bearstone serves multi-site enterprises — retail, hospitality, and distribution — with 200+ locations or $2M+ in annual telecom spend.

Learn more at www.BearstoneLLC.com/ExecutiveBrief  

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