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  • Numerous organizations across the globe are struggling to manage mobile carrier contracts. However, few are prepared to support these mobile carrier contract management initiatives because they lack a clear plan and strategy. This course highlights the most common considerations for mobile carrier contract management and features expert guidance for overcoming your obstacles.
  • Numerous organizations across the globe are struggling to manage telecom contracts. However, few are prepared to support these telecom contract management initiatives because they lack a clear plan and strategy. This course highlights the most common considerations for telecom contract management and features expert guidance for overcoming your obstacles.
  • Numerous organizations across the globe are establishing a Center of Excellence (CoE) technology management model. However, few are prepared to support CoE development initiatives because they lack a clear plan and strategy. This course highlights the most common considerations for CoE development and features expert guidance for overcoming your obstacles.
  • Numerous organizations across the globe are discovering a need to contain costs and eliminate unnecessary expenses. However, few are prepared to support cost containment and avoidance initiatives because they lack a clear plan and strategy. This course highlights the most common considerations for cost containment and avoidance and features expert guidance for overcoming your obstacles.
  • Numerous organizations across the globe are perfecting their VoIP executive pitch. However, few are prepared to support VoIP business case initiatives because they lack a clear plan and strategy. This course highlights the most common considerations for VoIP business case development and features expert guidance for overcoming your obstacles.
  • Numerous organizations across the globe are adding value and efficiency to their enterprise telecom environment. However, few are prepared to support telecom audit results because they lack a clear plan and strategy. This course highlights the most common considerations for telecom audit results and features expert guidance for overcoming your obstacles.
  • Numerous organizations across the globe are auditing telecom security plans, policies, and procedures. However, few can successfully support these telecom security plan audit initiatives because they lack the strategies necessary. This course highlights the most common considerations for telecom security plan audit tasks and features expert guidance for overcoming your obstacles.
  • Numerous organizations across the globe are replacing circuit-switched telecom packet services for frame relay and MPLS due to flexibility, scalability, error identification potential, and reduced costs. However, few are prepared to support packet-switched circuit and service audit initiatives because they lack a clear plan and strategy. This course highlights the most common considerations and features expert guidance for overcoming your packet-switched circuit and service audit obstacles.
  • Numerous organizations across the globe are building catalogs to validate billing and service accuracy. However, few can support invoice-to-contract or invoice-to-tariff audit process initiatives because they lack a clear plan and strategy. This course features the most common considerations, expert guidance, and real-world examples to properly conduct invoice-to-contract and invoice-to-tariff audit processes and overcome your obstacles.
  • Auditing mobile telecom invoices may uncover billing errors that negatively impact the enterprise mobility management plan. This course uses sample invoices to show the learner what components to expect in their mobile invoices and demonstrate the process of auditing these documents.
  • Numerous organizations across the globe stand to gain significant benefits from an auditing lifecycle program. However, few are prepared to support these initiatives because they lack a clear plan and strategy. This course explores examples of process improvements and cost savings by reviewing AOTMP®'s recommendations for a successful lifecycle auditing program based on the Efficiency First® Framework. It features the most common considerations, expert tools, and guidance for overcoming your auditing lifecycle obstacles.
  • Numerous organizations across the globe are auditing fixed telecom invoices to uncover billing errors that negatively impact their TEM plans. However, few are prepared to perform these initiatives because they lack a clear plan and strategy. This course demonstrates how to optimally audit invoices for fixed voice and data telecom services. It features the most common considerations, expert guidance, and successful strategies for overcoming your obstacles.
  • The General Data Protection Regulation, or GDPR, is a set of rules designed to give European Union (EU) citizens more control over their personal data. Compliance with the GDPR is not restricted to organizations with physical locations in the EU; any organization that collects or processes EU citizens’ personal data is subject to the same requirements and penalties as EU-based companies. This course reviews key privacy and data regulation requirements of the GDPR, provides four tests that organizations can use to determine if they must comply, and discusses penalties and fines that may follow noncompliance.
  • As enterprises search for network solutions to reduce costs, increase bandwidth, and improve security, many are choosing to implement SD-WAN. This course provides a plan for implementation, including pre- and post-implementation tasks and activities, that will assist the enterprise with network migration.
  • Numerous organizations across the globe are correcting telecom invoice errors to obtain credits for carrier overcharges. However, few are prepared to support these telecom billing correction initiatives because they lack a clear plan and strategy. This course highlights the most common considerations for telecom billing correction and features expert guidance for overcoming your obstacles.
  • Numerous organizations across the globe are considering a BYOD mobile policy implementation. Enterprises go into the engagement seeking a seamless, pain-free process, but this often ends up not the case. However, with proper planning and clear expectations, a BYOD mobile policy implementation can be a successful endeavor. This course highlights the most common mistakes made during a BYOD implementation and features expert guidance for overcoming the obstacles.
  • Nearly one-third of organizations indicate that one of their top challenges in establishing a Telecom Expense Management (TEM) program is creating a business justification. This course provides an overview of telecom expense management, answers questions when one needs to justify the need for TEM and provides clear instructions on how to write a business case for a TEM program.
  • In order to gain organizational buy-in to create an ongoing audit program, you will need to prepare a compelling business case. This course helps participants understand what such a business case should contain. In this course, not only will they learn all the components of a requirement assessment and business case, they will also be presented with a full scenario of an organization building a business case for real-world context.
  • Numerous organizations across the globe are developing a Telecom Expense Management (TEM) plan. However, few are prepared to perform these TEM plan development initiatives because they lack a clear plan and strategy. This course demonstrates how to optimally perform TEM plan development. It features the most common considerations, expert guidance, and successful strategies for overcoming your obstacles.
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